Front Desk Night Manager - Prince Resort

*****$500 Sign on Bonus!!*****

The person in this position reports directly to the Front Office Manager and will be responsible for overseeing hotel operations in the evening hours. Duties include supervising staff to provide hotel services; implementing and enforcing procedures necessary for ensuring the safety of guests and their property; preventive maintenance and quality control for the property (nightly inspection/security walk); checking in guest; managing paperwork; resolving customer complaints; and performing other duties as required or assigned.

 Work with guests to resolve problems by suggesting and applying mutually agreeable solutions. Assist guests in making, changing, and canceling reservations. Register guests into and out of resort. Assist in developing walk-in rates for last minute bookings. Provide information in person and by telephone regarding resort services. Work directly with Housekeeping and Engineering to ensure that all guest requests are met in a timely and correct fashion. Resolve front desk discrepancies (financial, reservation, etc). 

 *Bonus - $250 after 30 days of employment and $250 after Labor Day if employed still.

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