Delivery Trainer/Swing Driver - Lawton, OK
Delivery Trainer/Swing Driver - Lawton, OK
CDL A Required
Monday - Friday
Start Time: No later than 5am
Job Description:
This position is accountable for managing the activities of delivery drivers and assistants who deliver pre-sold products to customers’ locations throughout servicing counties. This is a front-line leadership role working directly with our Delivery Drivers and Assistants, Customers and Account Managers. Reporting to the Delivery Manager, this position works closely with the Drivers and Warehouse to ensure safe, accurate, on-time deliveries to our customers.
Job Duties:
Observes safe work habits and coaches to improve safety at all times; conducts safety checks.
Reviews with Delivery Manager the delivery routes to help determine route profitability and proper logistics. Debriefs drivers on time windows and improvements that can be made to avoid delays, reduces mileage and increases cases per route. Follows up with drivers for feedback after route changes.
Trains delivery drivers to work safely and efficiently at all times and retrains when expectations are not met. Provides feedback to delivery drivers on progress from observations, accuracy of deliveries using Encompass, customer service and performance.
Provides follow-up training with all delivery drivers and assistants on work-related injuries, near misses and collisions.
Discussions with drivers on loading and selection issues for follow-up with warehouse supervision for improvement in stacking, securing product and the proper loading to prevent damage and improve unloading efficiencies.
Reviews productivity, accuracy reports, and new hire training process to best service our customers and perform safe productive deliveries. Takes appropriate action as necessary.
Mentors and oversees new delivery drivers and assistants.
Tracks performance of all drivers thru ride-withs and conducts spot checks.
Ensures good working relationships within the department and with other departments, communicates effectively with associates and managers.
Monitors Delivery Drivers to ensure proper procedures are being followed.
Communicates to driver associates their responsibilities and requirements.
Communicates with Delivery Manager regarding delivery issues.
Qualifications:
3-5 years of Delivery experience.
Ability to work with computer programs associated with the performance of the position.
Good oral and written communication skills, ability to work well with all levels of the organization, to organize, prioritize, negotiate, manage, motivate others and solve problems.
Decision making, thoroughness and time management a must.
Ability to work in a fast-paced environment.
Ability to manage and motivate associates.
Able to work independently and as an effective member of a team.
Knowledge of geographic areas.
Class A CDL licensed required.
Clean driving record.
Prior beer or beverage industry experience preferred.