Customer Service Administrator

ND Landscape Services Georgetown, MA $18.00 to $22.00 per hour

ND Landscape Services has been providing Full-Service Landscaping for clients in the North Shore and Metro North area since 1980. We currently have a full-time position available for a Customer Service Administrator to represent the company as the first point of contact with our clients/potential clients. Come work with some fantastic people in a company that is growing and flourishing. If you are a hard-working individual who possesses excellent people and communication skills, then we want to hear from you.

Hours are 8:30am - 5:00pm Monday through Friday.

This position is also a part of an after-business-hours Snow Phone rotation from November 1st to March 31st.


  • Answer a multi-line phone system with ease
  • Facilitate communication by effectively navigating computer and phone systems, while following all company standards
  • Build and maintain customer relationships throughout all communications, while demonstrating a professional and positive image to our customers
  • Prioritize, research, and respond to requests for information, requirements, or issues
  • Demonstrate high quality performance through accuracy and attention to detail in a timely manner
  • Foster communication and exhibit exceptional customer service in all professional interactions for both internal and external customers
  • General office filing, mailing, maintaining printer/copier/fax machine
  • Take inventory and order office supplies when needed
  • Delivery of invoices and statements to customers
  • Weekly outgoing communication to customers regarding scheduling of services
  • Ad Hoc projects as requested by management
  • Assist with general marketing tasks and maintain contact database for existing and prospective clients     


  • Excellent written and verbal communication skills and a friendly demeanor
  • Detail oriented and ability to multitask
  • Associate degree preferred but not required
  • Must be proficient in Word, Excel and Power Point
  • Comfortable working in a fast-paced environment


  • Competitive wages and merit advancements
  • Weekly pay
  • Medical and Dental Insurance
  • Health Savings Account (HSA)
  • 401(k) with a company match
  • Paid holidays, vacation, sick time
  • LTD, STD, Life Insurance
  • Holiday gifts, company gatherings, and a variety of perks throughout the year


  • Committed to Professionalism and Integrity 
  • Passionate About Continuous Improvement 
  • Dedicated to Creating WIN-WIN Relationships to Achieve Excellence 
  • A Systems-Driven Company 
  • Operate With a Sense of Urgency
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