Volunteer and Internship Programs
to: Senior Vice President
Reports: Volunteer & Internships Coordinator, Volunteer Programs
Responsible for management and oversight of the ArtsQuest
volunteer and internship programs including outreach and advocacy, recruiting,
scheduling, training, and supervision of volunteers and interns for all
ArtsQuest programs and events. Coordination and oversight of Levitt Pavilion
SteelStacks volunteer program.
- Develop comprehensive written Volunteer Plan
to effectively identify and serve the volunteer needs of all ArtsQuest’s
programs and events, in consultation with ArtsQuest staff and committees,
and develop and implement solicitation strategies to fulfill these needs
throughout the year.
- Manage volunteer database(s), including
but not limited to, the review and evaluation of all aspects of existing
databases, functionality, performance and ease of use for end user and
administrative functions. Make
recommendations for change and/or adjustments where needed.
- Supervise part time and seasonal staff
and interns in the Volunteer Department.
- Design, prepare and manage all volunteer registration
and training materials; assist in training of all volunteers.
- Develop, coordinate and manage volunteer recognition
and appreciation program.
- Manage all aspects of volunteer inventory
such as shirts, name badges, and pins.
- Develop and monitor regular volunteer
roles and individual volunteers, adjusting roles and identifying
leadership potential when applicable.
- Have working knowledge of individual
volunteers’ strengths and weaknesses and provide training and support as
- Coordinate all aspects of corporate
volunteer program, including developing, maintaining and growing those
- Provide and maintain up-to-date content
for volunteer section of website, including recruiting, recognizing and highlighting
volunteers and their contributions.
- Develop and manage regular communication with
volunteer base via (but not limited to) monthly volunteer newsletter,
social media, email, in-person meetings and the volunteer portal.
- Provide personalized, individual
attention to volunteers through phone calls, emails, cards, and personal
- Act as advocate for volunteers.
- Support staff and their departments in their
use of volunteers.
- Serve as staff liaison to Volunteer
- As the lead representative of the
Volunteer Team, participate in the planning and execution of all events
pertaining to the organization.
- Other duties as assigned.
Skills and Abilities Required:
years Business Management/Supervision/Leadership Experience preferred.
previous leadership ability to manage, evaluate and develop staff and
volunteers in multiple locations preferred.
work experience with volunteers preferred; previous volunteer experience
training experience; ability to speak comfortably in front of large groups
of volunteers or one-on-one.
organizational and communication skills (verbal, written and
with Microsoft Excel, Word and Outlook and Power Point required.
or knowledge of Raiser’s Edge a plus and/or a Volunteer Database.
to handle multiple projects simultaneously in a professional manner.
to work in a fast-paced customer-centric environment.
to work independently or in a team setting.
to sit, stand, communicate, listen, walk, squat, stoop, bend and smile.
to lift up to 25 pounds occasionally, with or without reasonable
to work long and unusual hours when necessary to accomplish the goals of the
organization, including evenings, weekends and occasional holidays
Note: This job description represents the essential
functions of the position but is not all inclusive. This position may be assigned and expected to
handle other tasks and duties reasonably related to the job responsibilities.
The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
While performing the duties of
this job, the employee is regularly required to:
- Communicate either verbally and/or in
- Interact with a wide variety of people,
- Sit, stand, climb, kneel, stoop and walk;
use hands to finger, handle or feel; and reach with hands and arms.
- See, hear, listen, talk; use a computer
- Lift up to 10 pounds frequently, and up
to 25 pounds occasionally, with or without reasonable accommodation.
- Travel between organization’s facilities,
all within 1 mile of one another using reliable transportation.
- Employee is occasionally required to
travel offsite for business meetings as needed.
ArtsQuest has a culture of CARES;
Creativity, Adaptability, Risk Taking, Evaluation and Sustainability; In order
to be successful at ArtsQuest you must be willing and able to take ownership,
and make significant contributions to the success of the organization:
value a collaborative work style as well as the ability to work
- We not only work in an office environment
in close vicinity with other staff members, across multiple buildings, we
also work outdoors in all types of weather during festivals and events.
- We often work long and unusual hours,
including some evenings, weekends and holidays to support our festivals
Salary and Benefits:
A salary range has been established and will be discussed with
qualified candidates. Salary will be commensurate with experience. Benefits
include medical, dental and vision, term life, and disability insurance, as
well as a 403(b)-retirement savings plan. We offer a generous paid time off
policy as well as discounts on select visual arts and education programs,
concerts, comedy and cinema, festivals and events.
is an Equal Opportunity Employer