Youth Employment Coordinator

Worcester Community Action Council Inc Worcester, MA $21.00 per hour

Founded in 1965 as part of the War on Poverty, Worcester Community Action Council (WCAC) is one of 1,000 community action agencies across the U.S. and 23 in Massachusetts created to address disparities throughout the nation.  

Our values of advancing equitable access, elevating all voices, and partnering with people are embedded in the role we play as the federally designated anti-poverty agency for Central and South-Central Massachusetts. WCAC embodies service to the community through our Mission: Helping people move to economic self-sufficiency through programs, partnerships, and advocacy.   

Our vision is to break the cycle of poverty one neighbor at a time. Through safety-net services and asset building solutions, WCAC creates economic mobility opportunities for tens of thousands of people annually through programs such as energy assistance, early education and care, financial empowerment, positive youth development, and career pathways.  

WCAC is committed to being a responsible and inclusive partner through strong collaboration and a shared client perspective. We are committed to advocating for policies that create equitable access to education, health, social, and economic systems. We are committed to a workplace culture with a shared passion for our mission that promotes teamwork, respect, and the opportunity to make a difference. 

Working toward our mission, the Job and Education Center (JEC) provides professionally developed work readiness training followed by paid, on the job work experience in which youth are supported by a case manager for the duration of the program and are placed at one of WCAC’s trusted business partner worksites.

WCAC is seeking a full time Youth Employment Coordinator, responsible for coordinating the youth employment programs to include day-to-day partner management and engagement, data-entry, and building relationships with youth and employers.


  • High School Diploma or Equivalency required. Bachelor's degree preferred. Related experience considered. 
  • Must be proficient in Microsoft Office and the ability to navigate database software.
  • Ability to work effectively and cooperatively with staff and participants from diverse cultural, educational, and socio-economic backgrounds required.
  • Excellent written and oral communication skills.
  • Experience working with youth required.
  • Experience supervising staff preferred.
  • Ability to maintain confidential information.
  • Attention to detail and accurate paperwork essential.
  • Good interpersonal and organizational skills.     
  • Must be able to multitask and work in a busy environment.
  • Bilingual ability preferred. 

Duties and Responsibilities:

  • Provide daily supervision to the Year Round and Summer Youth Works staff, ensure appropriate coverage and staffing at all times.
  • Participate in hiring/on boarding and termination process of Year-Round and Summer Youth Works staff as needed.
  • Assist both Year-Round and Summer Youth Works staff through conflict resolution and sharing program responsibilities.
  • Responsible for day-to-day partner management and engagement for youth employment programs. Serve as primary point of contact.
  • Maintain positive working relationships with employer partners.  Communicate regularly with worksite supervisors to ensure a successful experience.
  • Monitor employer partners for compliance with all applicable state, federal, and program rules and regulations regarding youth employment.
  • Assist in the development of best practices for youth outreach and recruitment, youth employment and work- readiness programs and partner management.
  • Assist in center-wide reporting and data collection initiatives.
  • Review accuracy of timesheets and payroll submission.
  • Manage and coordinate weekly site visits to employer partners.
  • Coordinate and facilitate Commonwealth Corporation’s Signal Success® work readiness training, to include scheduling and guest speakers.
  • Establish and maintain positive mentoring relationship with youth.
  • Work with Case Manager/Job Developer to coordinate youth job placement process.
  • Work with Case Manager and Career Navigator to ensure youth have appropriate wrap-around supports, make referrals for services as needed and coach youth to meet their employment and/or training goals.
  • Coordinate and facilitate employer partner orientation at the start of each youth employment program.
  • Maintain detailed client files of youth employment program participants to meet funder compliance requirements.
  • Maintain detailed client database for JEC youth employment programs, including data entry in CSG Engage, Excel and Youth Works database, tracking program requirements, and ensuring accurate information is maintained.
  • Update program materials annually, to meet funder requirements, outreach, recruitment, and partnership development practices.

WCAC offers a competitive salary and excellent benefit package including health, dental, vision, life, 403(b) retirement plan with Agency contribution, flexible spending account, paid holidays, vacation, personal and sick time.

Send cover letter and resume specifying position via email to or to the Human Resource Department, Worcester Community Action Council, 484 Main St, #200, Worcester, MA 01608. Deadline to apply is May 31, 2021.

Worcester Community Action Council, Inc. is committed to a policy of equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, sex, age, national origin, religion, physical or mental disability, pregnancy or pregnancy related condition, sexual orientation, gender identification, genetic information, membership in the uniformed services or any other classification which is protected under state or federal law. 

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