Founded in 1965 as part of the War on Poverty, Worcester Community Action Council (WCAC) is one of 1,000 community action agencies across the U.S. and 23 in Massachusetts created to address disparities throughout the nation.
Our values of advancing equitable access, elevating all voices and partnering with people are embedded in the role we play as the federally designated anti-poverty agency for Central and South-Central Massachusetts. WCAC embodies service to the community through our Mission: Helping people move to economic self-sufficiency through programs, partnerships, and advocacy.
Our vision is to break the cycle of poverty one neighbor at a time. Through safety-net services and asset building solutions, WCAC creates economic mobility opportunities for tens of thousands of people annually through programs such as energy assistance, early education and care, financial empowerment, positive youth development, and career pathways.
WCAC is committed to being a responsible and inclusive partner through strong collaboration and a shared client perspective. We are committed to advocating for policies that create equitable access to education, health, social, and economic systems. We are committed to a workplace culture with a shared passion for our mission that promotes teamwork, respect, and the opportunity to make a difference.
Evaluation, coordination, and quality completion of the weatherization of residential units: including, when appropriate, referrals for repair of the existing heating system or the installation of a new replacement heating system or the installation of a new replacement heating system.
School Diploma or equivalent required.
in the conservation field, preferable 2 years as Energy Auditor
analytical, mathematical and reasoning skills.
customer service skills
written and verbal communication skills.
work cooperatively and effectively with a diverse population.
driver’s license and reliable transportation
Must pass Accurate Background Test
- Must be able to exercise good judgement and make decisions
with minimal supervision
- Must be self-directed and possess a strong work ethic.
- Must be able to work remotely or in the office
- Training and certifications **will vary over time
- Building Performance Institute Credentials such as Building
Analyst, Envelope Professional, Energy Auditor or Quality Control Inspector
- OSHA Confined Spaces Training
- Advanced Blower door Diagnostics
- Familiarity with Massachusetts Building Codes, ASHRAE
62.2.2013 and the NREL Standard Work Specifications.
- Combustion Safety Training
- Good computer skills and knowledge of Microsoft Office.
- Degrees or advanced courses in and Construction or Natural
Resource Technology a plus.
*Successful candidate must attain all of the above
certifications within timeframe determined by the Director of Energy Resources
at the agency.
Duties and Responsibilities:
- Perform Energy Audits in accordance with the Weatherization
Assistance Program (WAP), regulations for homes in the WCAC service area. Accurately measure and assess the scope of
work needed in the home.
- Provide in-house client education to all WAP and Utility
sponsored program recipients.
- Develop detailed and accurate WAP and Utility work orders
and job specifications taking special care to note all unique problems.
- Meet with sub-contractors as needed to discuss the work
orders and job specifications for the individual homes. (In-Process)
- Perform a quality control inspection of all work performed
by WAP sub-contractors and to ensure that all work meets acceptable quality
standards and state codes for all WAP and Utility sponsored measures.
- Initiate referrals to HEARTWAP for households where heating
system repair or replacement is appropriate.
- Initiate referrals to AMP and other agency programs as
- Mediate WAP contractor disputes to the client’s
satisfaction whenever possible.
- Assist in all aspects of the Utility and WAP programs,
including marketing and necessary outreach functions associated with the energy
programs and Utility sponsored programs such as getting signatures on Landlord/
Tenant Agreements, permission to install forms and landlord approval of work
orders which will lead to the successful attainment of all program goals and
- Become fully knowledgeable in all Utility, WAP and agency
procedures and guidelines, especially with the Weatherization Technical Manual
published by the DHCD Office of Energy Conservation and the NREL Standard Work
- Participate in trainings as indicated by program
requirements or agency policies.
Other duties may be assigned by the Executive
Send cover letter and resume specifying position via email to firstname.lastname@example.org.
Worcester Community Action Council, Inc. is committed to a policy of equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, sex, age, national origin, religion, physical or mental disability, pregnancy or pregnancy related condition, sexual orientation, gender identification, genetic information, membership in the uniformed services or any other classification which is protected under state or federal law.