Supervisor- Food Service

Supervisor (Food Service)

Job Overview:

The Supervisor I may work in any type of food location on client premises. This individual provides oversight at the direction of management on site to coordinate routine work activities of workers and/or service employees engaged in food operations or services at either larger complex facilities or locations in the areas of commercial, health care, schools, universities or other establishments. This individual will provide support to management in the daily oversight of key functions and employees during the normal course of business. The general responsibilities of the position include those listed below. These responsibilities may differ among accounts, depending on business necessities and client requirements.

General Responsibilities: 
  • Understands and follows all policies and procedures.
  • Assists in ensuring a safe working environment throughout the facility for all employees. 
  • Assists in monitoring employee productivity and provides suggestions for increased service or productivity.
  • Responsible for the oversight of day-to-day activities of subordinates and assigns responsibility for specific work or functional activities as directed by on-site management
  • Responsible for orientation and training of employees
  • Performs day-to-day assignments in addition to oversight duties.
  • Works with customers to ensure satisfaction in such areas as quality, service and problem resolution.
  • Promote in the development of the food service team.
  • Enforces all company safety and risk management policies and procedures; reports all accidents and injuries in a timely manner and identifies and corrects unsafe work conditions with management oversight.
  • Complies with all Sodexo HACCP policies and procedures.
  • Attends all allergy and foodborne illness in-service training.
  • Attends training programs (classroom and virtual) as designated.
  • May perform other duties and responsibilities as assigned.

Job Qualifications: Experience/Knowledge:

High School diploma, GED or equivalent experience.


  • Must be able to coordinate the routine responsibilities of staff and resources.
  • Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
  • Ability to maintain a positive attitude.  Ability to communicate with co-workers and other departments with professionalism and respect.
  • Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives. 
  • Ability to provide clear directions and respond accordingly to employees. 
  • Ability to use a computer.


Certifications: None.

General Qualifications: 

  • Willingness to be open to learning and growing. 
  • Maturity of judgment and behavior. 
  • Maintains high standards for work areas and appearance. 
  • Attends work and shows up for a scheduled shift on time with satisfactory regularity. 
  • Ability to work a flexible schedule.  Must comply with any dress code requirements. 
  • Must be able to work nights, weekends, and some holidays. 
  • Attends work and shows up for scheduled shifts on time with satisfactory regularity.

Physical Requirements: 

  • Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses. 
  • Significant walking or other means of mobility. 
  • Ability to work in a standing position for long periods of time (up to 8 hours). 
  • Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.

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