The Case Manager is responsible
for supporting the attainment of individualized goals of LGBTQ youth and young
adults ages 13 to 30, by assisting them in accessing, retaining, and
actualizing services, including shelter and housing; education and employment;
benefits; behavioral and primary care; and other support services.
Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
- Preform intakes and
assessments for strengths, needs, risks, housing status, mental health, physical
health, and substance use to inform care planning via the Second Stories
Drop-In Center, Host Homes, and Integrated Health and Wellness Center.
- Create goals and individual
plans of service with clients and make appropriate referrals, and
facilitate access to referrals based on identified needs, available
community resources, and financial status of clients.
- Coordinate and communicate
with clients, service providers, and family members to ensure optimal
utilization of services and adequate provision of needed care.
- Accompany clients to
community resources such as Coordinated Assessment Model shelter
intakes; apartment searching; applying for benefits; medical
appointments; and other appointments to assist with enrollment and/or
advocacy as needed.
- Provide a range of
supportive Behavioral Health and Substance Use Disorder services
including case management, specialized support (example: tobacco
cessation services, certified peer support services, etc.), and consultations
to support strength-based care.
- Assist clients in
transition and discharge planning, aftercare planning, and coordination
with external supports to ensure continuity of care.
- Help clients find
employment, technical training, or skill-building opportunities.
- Assist clients in reducing
barriers that interfere with attaining benefits and medical care.
- Model and teach clients life
skills and coping mechanisms.
- Establish and maintain
up-to-date client records including but not limited to: biopsychosocial
assessments, demographics, progress notes, individual plans of service,
and signed consent forms.
- Participate in
multi-disciplinary case conference meetings and integrated health
- Complete, collect, and
submit data and billing reports at designated intervals for program
monitoring and evaluation, including participation in the annual Point
in Time Count planning and implementation.
- Develop and maintain a
friendly network of referrals in the health care and social services
community by becoming familiar with formal and informal services
available to clients and families, reporting new services, changes in
established services, and identifying gaps in available community
- Maintain a cooperative
working relationship with other staff, physicians, other professionals,
and the public by facilitating and enhancing communication, and by
displaying honesty, respect, sensitivity, and compassion.
position has zero (0) direct
reports, and zero (0) indirect
reports. The positions that report to this person are:
position has no direct reports.
This job operates in a
variety of professional and community environments including but not limited
to normal clinical office settings with some exposure to communicable disease,
community and partner agencies, and youth spaces. This role routinely
standard office equipment such as computers, phone, photocopiers, filing
cabinets, and fax machines. The noise level in the work environment
and job sites may be loud.
This position requires training, completion,
maintenance, and execution of the full Handle with Care technique. This
involves verbal de-escalation and non-violent prevention based holds for
individuals self-harming or harming others.
POSITION TYPE / EXPECTED
HOURS OF WORK:
This is a
full time, permanent position. The position
has some flexibility in scheduling for meetings and other requirments. Some
evening and weekend hours may be required to meet the duties of this position.The
schedule is generally as follows Monday and Wednesday 1:00PM-9:00PM, and Tuesday, Thurday, Friday 9:00AM-5:00PM.
This position requires local
travel to complete errands and duties as assigned. In-state and national
travel may be required up to 5% of the time. The
employee must have a valid driver license approved for airline travel.
Degree in a Human Services field
(2) years’ experience in homeless recovery services, HIV services, substance
use disorder, behavioral/mental health, and/or medical field.
as a Qualified Mental Health Professional (QMHP) or Child Mental Health
Professional (CMHP) OR ability to obtain such credentialing.
with Microsoft Office and Google Suite Software.
License Master's Social Worker (LLMSW); Licensed Master's Social Worker
(LMSW); Limited License Bachelor's Social Worker (LLBSW); Licensed Bachelor's
Social Worker (LBSW); Certified Peer Support Specialist OR ability to obtain
- Experience with the homeless services
system, including working with the Continuum of Care and Coordinated
Assessment/Entry and utilization of the Homeless Management Information System.
- Experience with Detroit Wayne Integrated
Health Network billing and services (formerly Detroit Wayne Mental Health
Authority) OR billing and services with another Community Mental Health
- Experience with Social Security Administration,
Department of Health and Human Services, or with a Community Assistance
- LGBTQ (Lesbian, Gay, Bisexual, Transgender,
and Questioning) cultural and diversity competency.
- Familiarity with the Ruth Ellis Center’s
principals of work (trauma informed care, harm reduction, restorative justice,
and positive youth development).
- Familiarity with principles of
strengths-based case management, including Motivational Interviewing
(SSI/SSDI Outreach, Access, and Recovery) trained or completion within a
mutually agreed to timeframe.
Certification Board for Addiction Professionals (MCBAP) certification or
completion within a mutually agreed to timeframe.
Treatment Specialist (TTS) certification or completion within a mutually
agreed to timeframe.
/ SECURITY CLEARANCE:
- Must be able to pass a
criminal background check as outlined by agency policy.
- Have no record on the
Central Registry for child abuse or neglect in the employee’s state of
residency or employment.
- Be able to produce a
non-reactive tuberculosis test from within the previous twelve (12)
The Ruth Ellis Center is an equal opportunity employer and makes
employment decisions on the basis of merit. The agency does not discriminate
based on race, color, religion, sex, sexual orientation, gender identity or
expression, pregnancy, marital status, national origin, citizenship, veteran
status, age, disability as protected by federal, state, and local laws, genetic
information, or any other characteristic that is protected by law.
RUTH ELLIS CENTER INC is an EEO employer - M/F/Vets/Disabled