Sales Administrative Assistant

110 Metalworks Inc. Liverpool, NY

110 Metalworks is committed to quality, continuous improvement, and providing a rewarding and challenging work environment for its employees.  Over 50% of our employees have 10+ years with the company!  We offer competitive pay, great benefits, and a team atmosphere.   

Benefits for Full-Time Employees Include:

·       Medical, Dental, and Vision Plans

·       401(k) with company match

·       Company Paid Life Insurance

·       Short and Long-Term Disability

·       Generous Paid Vacation and Personal Leave

·       Paid Holidays

·       Annual Safety Shoe Allowance

·       Employee Referral Bonus

·       Educational Assistance

·       Employee Purchase Program

This is an excellent opportunity for an entry level candidate with growth potential!

Job Summary:

 The Sales Administrative Assistant provides clerical and data entry support to the Sales team, answers incoming customer calls and emails, and creates and maintains customer records.

 Essential Job Duties and Responsibilities: (Additional duties may be assigned)

·        Answer incoming customer calls and emails and provide answers to their questions directly or route the question to the appropriate person for resolution.   This includes checking prices, the status of orders, communicating feedback from customers to the sales team, etc.

·        Prepare, process and audit sales quotes, invoices, and contracts.  Monitor progress and ensure the quality of orders.

·        Create and update customer records in the ERP system.  Enter data regarding metrics and sales figures into spreadsheets and/or the ERP system.

·        Follow up on purchase orders with order confirmations sent to customers.  Process expedite requests and alter sales orders and shipping information as required.

Minimum Qualification Standards:

·        2 years customer service and/or sales assistant experience.  Experience in a manufacturing environment preferred.

Knowledge, Skills, and Abilities:

·        Ability to work in a fast-paced environment with changing priorities.

·       Strong organizational skills including the ability to manage multiple projects and details simultaneously.

·        Strong interpersonal skills and the ability to work both independently and in a team environment.

·        Strong analytical ability to gather and summarize data, find solutions to various administrative problems, and prioritize work.

·        Ability to clearly and concisely communicate verbally and in writing.

·        Excellent attention to detail.

·        Ability to read and write, follow verbal instructions and use simple math.

·        Ability to utilize a computer and related software applications to send/receive e-mail messages, post information to a database or spreadsheet and perform basic word processing and/or data entry.

Equipment, Machines And Software Used:

This position requires the regular use of office equipment.

Computer Software: Microsoft Office, Shop Tech ERP System

Mental and Physical Requirements:

·        Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, using a computer terminal, and reading.

·        Ability to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

·        Ability to sit for extended periods of time, stand, walk, use hands to finger, grasp, handle, or feel, reach, talk, hear, and perform repetitive motions.

110 Metalworks is an AAP/EEO employer and does not unlawfully discriminate on the basis of a person's race, religion, creed, color, sex, age, national origin, disability, sexual orientation, gender identity, marital or family status, pregnancy, military status, veteran status, predisposing genetic characteristics or carrier status, arrest or conviction record, domestic violence victim status, or any other legally protected class or status.  

110 Metalworks Inc. is an EEO employer - M/F/Vets/Disabled
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