Resort Attendant

Manning Park Resort (MPR), a leader in the year-round resort market, is excited to announce the launch of its innovative new staffing initiative with the implementation of RESORT ATTENDANT positions within the Accommodations department. This groundbreaking initiative is designed to enhance staffing levels, provide career opportunities, pay a living wage, and support our overall mission statement of “delivering our guests an exceptional 4-season experience for a lifetime of memories!”.

Developed by Manning Park Resort’s Management team, this program is set to revolutionize the way hospitality services end up supporting MPR’s overall operations. Whereas in the past, MPR would hire housekeepers, janitors, and laundry attendants, each with its own responsibilities and duties, This new program combines those duties and roles into one, called RESORT ATTENDANT. Perhaps the most exciting component to new and current staff taking up one of these new positions is the living wage that will include a $23 per hour starting pay rate, guaranteed full-time hours, and a $500 bonus for every 90 days of employment by one of the new RESORT ATTENDANTS. 

Do you love exploring and playing in the outdoors, making new friends, hanging around the campfire, canoeing, kayaking, stand up paddle boarding, snowboarding, skiing, and snowshoeing? Well, we have that, and more. Manning Park Resort is a year-round resort located between Hope and Princeton, BC. If you are ready to leave the hustle and bustle of city life, and enjoy outdoor fun and adventure, this is a great place to work. Staff housing is available, so your dream of living in the mountains is part of your adventure at Manning Park Resort.

This new RESORT ATTENDANT position starts November 15 or December 1. We are ONLY interviewing experienced housekeeping professionals! for this position.

JOB TITLE: RESORT ATTENDANT

REPORTS TO: RA Manager & Supervisors

PAY: $23 per hour / bonus of $500 for every 90 days of service

BENEFITS: Rent-free private bedroom in a shared house

SUMMARY:

The Resort Attendant is responsible for undertaking all aspects of the housekeeping, laundry and janitorial operations. Whether it’s getting our guest rooms ready, cleaning common areas of the resort, or working in laundry operations, this role requires flexibility in working in all areas of our accommodations department. Variety and cross-training is a key component of this position. As this role is unique, and built to support various areas of the operation, there will also be cross-training and work opportunities with front desk and banquet services.

Responsibilities include: (but not limited to)

- Clean rooms, cabins, & chalets to a high standard. This includes stripping and making beds, Cleaning the bathrooms, cleaning the kitchens & living areas, and removing all garbage from inside and outside areas

- Ensure the lodge, Loon Lagoon (pool & fitness facility), restaurant, banquet rooms, washrooms and hallways are cleaned to a high standard daily

- General cleaning of offices, public areas including; vacuuming/sweeping/mopping/dusting/ sanitizing walkways and stairways, dusting and wiping down high touch surfaces, washing windows, removing garbage

- Ensure all the Resort’s laundry is separated, cleaned, folded, and stacked in a timely manner

- Monitor and maintain the turnover of laundry in an efficient manner to meet set productivity standards

- Keep Laundry area in order and prioritize laundry duties for the day

- Monitor stock levels and report anything to be ordered in a timely fashion

- Snow removal from building entrances and general outdoor cleaning duties

- Follow all safety protocols for sanitizing public and private areas

- Assist other departments with general duties around the resort

- Deliver additional linens & guest amenities to accommodations

- Follow safety protocols, including adherence to hygiene and cleanliness standards

- Ensures that all room amenities are in place

- Report any room deficiencies to the RA Supervisor/Manager

- Complete all guest requests in a timely manner

- Cleaning of public areas in the resort buildings, including washrooms & event spaces

- Possible work in other departments such as banquet set-up/tear-down 

Requirements:

- A valid class 5 or 7 driver's license (as we have cabins around the property and use vehicles daily to service them)

- A minimum of 2 years of proven housekeeping experience

- Understanding of hotel and housekeeping operations

- A minimum commitment of 1 year is required

Benefits:

* Free Rent - Bi-Weekly Utilities of $140 (Including water, hydro, waste & heat) -- this is set to increase to $150 as of Dec 8/2024

* Free Wi-Fi and Calls within Canada & USA

* Free Seasonal Activities Pass (Alpine & Nordic in Winter, Boathouse in Summer)

* Free Rentals & Lessons (Alpine & Nordic in Winter, Boathouse in Summer)

* Monthly onsite Medical & Wellness Services

* Regular Grocery Pick Up Service

* Food & Retail Discounts in our Country Store, Pinewoods Restaurant, Bears Den Pub & Daylodge

Be Your Natural Self!

Being your natural self means that you are constantly engaged and empowered to instill change and positivity in the work environment whilst being proud of who you are! We are constantly striving to build and nourish a culture where inclusivity and tolerance are not just the norm, but are the elements which serve as our strength and identity. Being your Natural self means you love everything about the outdoors and are committed to helping preserve the beauty of the land we are on. In caring for our environment and for the natural beauty of Manning Park Resort, we are equally committed to paving the way in building an inclusive environment for everyone and are actively encouraging applicants with differing backgrounds, sexual orientations, and religious beliefs. No regard shall be given to an applicant's race, religion, skin colour, sexual orientation, and political belief. Applications are reviewed based on merit, bondability, and experience.

Please visit our careers page to see more job opportunities.