Training Manager will envision and drive the creation of a dynamic training and
development department that promotes the capabilities and career growth for
employees by applying adult learning theory and world-class learning
interventions, which ultimately improve performance and assist the teams to
achieve their business objective.
will act as a leader within the organization and will report to the Regional Operations Manager.
The Training Department will focus on a mix of training that includes both
technical/functional training within the Title Industry along with a breadth of
leadership and other employee development offerings. A focus on
innovative learning methodologies will be expected.
Training Manager will be responsible for overseeing the entire Training
Department consisting of all Corporate Trainers and Program Developers. The
Training Manager will be responsible for assuring that all new hires have the
tools they need in order to succeed. The Training Manager will develop
templates for accountability and follow-up throughout the first 100 days for
each new hire to assure total mastery of knowledge and skills necessary to
perform their respective duties.
Training Manager will be responsible for implementing the T.A. Way Training
Program and for making revisions as necessary. The Training Manager will be
responsible for assuring that accurate testing records are maintained and for
facilitating training courses that align with our T.A. Culture and adhere to
our Best Practice and SOC Certifications.
Key Job Responsibilities:
Training Manager is responsible for items including, but not limited to:
records and monitor progress of employees. Continuously researching to
determine if there are other options/systems that we can connect with or to.
the Training Module in T.A. Connections no less than quarterly with new and
additional modules for the T.A. Way Training Program to promote our company’s
mission to provide opportunities for personal and professional growth.
a library in T.A. Connections of all training materials and programs and assure
that the posted programs are most accurate.
with the Marketing Department on enhancements to T.A. Connections’ Training
in conjunction with department heads to assure that the Training Department has
the latest and most up to date policies and procedures.
webinars no less than quarterly with industry changes and updates.
ability to function in an operations training environment to achieve results
through cross-functional, integrated and well-coordinated team efforts.
skills in leading and managing the learning function, business processes,
knowledge management and facilitating a change environment.
proficiency in effective process, project management and client management
within a complex dynamic business environment in which functions are newly
created and executed.
understanding and application of the principles of adult learning.
testing and evaluation procedures.
and organize training manuals, multimedia visual aids, and other educational
training needs to develop new training programs or modify and improve existing
ability to develop, implement and measure learning impact of both financial and
learning outcomes with positive results.
continuous improvement through a detailed analysis in monitoring efforts.
· Create instructor materials (course
outlines, background material, instructional materials, and training
· Partner with internal subject matter
experts, architecture, product management and training staff to determine,
develop and deliver the highest quality training.
· Confer with partners and conduct surveys
to identify training opportunities based on projected needs, changes, and
· Evaluate and organize existing materials
for effectiveness, and re-develop as necessary.
· Coordinate and execute education
and training events; plan resourcing and logistics; communicate with partners
and management on a regular basis, keep them up-to-date on plans, progress and
- 5+ years
experience in title industry or related field
- Experience with software or
technical instruction including hands-on computer training, online
webinars, self-paced e-learning modules, and lectures
- Experience with implementing
strong communication skills and experience with instructional design
strategies for users with varying skill sets as well as experience with
developing training modules and materials in a variety of formats
a professional proactive approach to problem solving; reliability; and the
ability to rapidly learn new technologies and processes
to develop training courses in a variety of formats as well as supporting
documentation and job aids
with writing and/or maintaining documentation such as user manuals,
reference guides, and on-line help text
working independently, pro-actively completing project activities;
communicating with subject matter experts; and making recommendations for
improvements in training strategies
computer and technical skills required
Title Alliance LTD is an EEO employer - M/F/Vets/Disabled