Program Assistant, Data & Evaluation

TITLE:                   Program Assistant, Data & Evaluation 
REPORTS TO:      Senior Coordinator, Database Management & Analytics 
FLSA STATUS:      Part-Time; Hourly; Exempt

Snider is a nationally acclaimed non-profit that uses the sport of hockey to educate and empower under-resourced youth of Philadelphia to prosper in the game of life. Evidence-based outcomes are young citizens who: 
  • Achieve academic success as they matriculate from Crayons through College;
  • Consistently make healthy and thoughtful life choices;
  • Serve as positive role models to the next generation of Snider student-athletes;
  • Realize gainful and rewarding employment; and
  • Give back to their community. 
The Data & Evaluation Program Assistant will help Snider achieve its mission by working to help maintain data integrity and hygiene. This data will be delivered and utilized to impact internal programs and provide insights to stakeholders. The Data & Evaluation Program Assistant will support the Data and Evaluation team with data entry, record detail edits, data exports, data cleaning, and data manipulation. General responsibilities include the day-to-day upkeep and assistance with the organization's Salesforce environment.  
Responsibilities include, but are not limited to: 

  • Complete required Trailhead/Salesforce modules and training. 
  • Support each internal team with data entry and record detail edits. 
  • Ensure that the organization's Salesforce environment is clean and up to date. 
  • Maintain database quality; including but not limited to manually updating accounts, identifying records of need, appending data to current records, and running additional data hygiene processes. 
  • Work closely with each internal team to develop new data insights and project ideas. 
  • Clean, manipulate and analyze data in Microsoft Excel.  
  • Support the team with creating quantitative research projects that support strategic decision making. 
  • Rising Seniors/Graduate Students or recent Graduates are preferred.   
  • Minimum 1-2 years of working a related role is preferred, but not required. 
  • Desire to learn and understand database management.  
  • Must possess strong proven time management and organizational skills. 
  • Excellent written and oral communication skills. 
  • Must have demonstrated intermediate proficiency in Microsoft Office Suite products, specifically Word, Excel and PowerPoint. Must demonstrate competency in the navigation of the Internet and online applications (Ex: Pivot Tables, Formulas, VLOOKUP). 
  • Strong statistical and analytical skills. 
  • Basic understanding of Salesforce, R, and Data Visualization (Power BI, Tableau, etc.) tools a plus.
  • Understanding on Youth Based Sport Development programs is a plus. 
  • Successful applicants must be able to pass the PA Child Abuse Clearance, PA State Police Criminal Background Check, and FBI Fingerprint Criminal Background Check. 
The intellectual, social, and physical demands and work environment characteristics described here are representative of those that must be navigated by the Evaluation and Analytics Intern to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. The position requires constant attention to precise details and specified standards including:  following simple to complex (more than three steps) instructions, and concentration which frequently extends beyond 30 minutes at a time.  
While performing the essential functions of the job, the employee will regularly operate a computer and other office devices such telephones, copy machines, fax machines, etc. Employees will occasionally move about inside office space to access storage areas, cabinets, and office machinery. Local driving in support of work-related projects is necessary. Position will require occasional pushing, pulling, lifting and/or moving. 
The essential responsibilities of this position are primarily performed indoors, mainly in an office setting. Remote work opportunities such as working from home may be agreed upon with the employee’s supervisor. Occasional visits to ice hockey rinks, schools, community centers, and special event sites (indoor/outdoor in the weather conditions prevalent at the time) may be possible. The noise level in these work environments can range from moderate to loud during events/programs, and is minimal during non-event/program times.  
Most work is completed during standard weekday hours.  Some night (after school) and/or weekend duties in the Greater Philadelphia area are required. 

Ed Snider Youth Hockey Foundation is an EEO employer - M/F/Vets/Disabled
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