The primary function of the Credit Workflow Specialist is to enable a seamless,
end-to end credit/lending analysis and decisioning workflow by leveraging
internal systems and processes, including support to internal. Secondary job function is to assist the
departmental administrative activities that result in overall efficiency and
effectiveness of the Credit Department.
ESSENTIAL JOB FUNCTIONS:
Function: Workflow Specialist
any incoming workflows from consumer/commercial intake systems. This includes maintaining a log of credits
submitted for analysis and checking to make sure that all required financial
information is received before completing the file for analyst assignment.
electronic folders with current credit department information. This includes
uploading documents into document management systems, and monitoring naming
any required data for credit analysis, by use of bank systems
and prepare reports as needed, pipeline for management and staff.
all credits for presentation to various committees, including managing and
preparing agenda report.
minutes for weekly loan committee meetings.
necessary approval authorities on credit packages, including review and
tracking of policy exceptions.
in Asset Based Lending administrative tasks as needed, including data entry,
all loan modifications / extensions of maturity, ensuring accuracy and
appropriate approval authority.
as primary point of contact and support specialist (helpdesk) for
lending/credit software systems, including but not limited to Sageworks and
Sageworks Helpdesk contact, ensure timely response, assistance, and
coordination with our partners at Sageworks to ensure positive customer
experiences, especially core solutions of Loan Application, Workflow, and Loan
Function: Office Duties
administrative aspects of the department, including but not limited to,
departmental mail, office supplies/copier, continuing education, calendars,
support calls/emails, and other tasks as assigned by manager or executive
reports, analysis, or duties, relating to credit or lending processes, at the
direction of Credit Manager.
appropriate personal and interpersonal behavior, attitude, judgment,
communication, and initiative with customers and employees in order to ensure the
highest level of professionalism and promote team spirit throughout the bank.
of confidentiality of information communicated received from and communicated
by clients, prospects, and employer within the scope of the client-employee,
prospect-employee, and employer-employee relationship unless the employee
receives information concerning illegal activities on the part of the client,
prospect, or employer.
to accept/complete a myriad of responsibilities of the department, including
but not limited to, loan review, portfolio, account, and collateral management,
asset-based lending, minute recording, file/queue preparation, and reporting.
other job duties and assist the Credit Analysis Manager as required.
This description is intended to outline
the principal duties, responsibilities, and accountabilities of the position,
but may not cover all tasks or functions for which the person holding the
position will be held accountable.
REQUIRED EDUCATION, EXPERIENCE AND
bachelor’s degree is preferred but not required.
minimum of 3 years of prior work experience in financial/bank office
environment, or other similar relevant experience.
complete familiarity with the Bank’s lending and credit policies and guidelines,
in order to provide the highest quality of service to customers and to
safeguard the Bank’s position.
is imperative that the candidate have the ability to work with various
personalities on a daily basis and maintain a great attitude.
quality and friendly service is a major component in the position of Workflow
Specialist. The candidate must be a “people person” who enjoys providing
assistance and helping solve problems.
to work in a team environment.
to work well under pressure, efficiently, and timely in a deadline driven
environment, which often includes effective multi-tasking; requires
prioritization of work with limited direction. Candidate will have the motivation
to take on additional work as needed and be self-initiated.
high degree of professionalism and discretion to review and maintain
confidential financial and credit information.
communication skills – both oral and written.
PC and typing skills including, Microsoft Office, specialized credit analysis
packages, web-based workflow tools, and Adobe Acrobat (full)/DC.
While performing the duties of this job, the employee is regularly required to
stand; walk; sit; use hands and fingers to feel or handle equipment and files;
reach with hands and arms, and talk and hear.
The employee is occasionally required to climb or balance and stoop,
kneel, crouch or crawl. The employee
must regularly lift and/or move up to 2.5 pounds. The employee occasionally lifts and/or moves
up to 10 pounds. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
work environment is a dedicated cubicle or office. All areas are air conditioned or heated.
FIRST BANK and TRUST is an EEO employer - M/F/Vets/Disabled