Facilities Coordinator / Maintenance Coordinator

About Ronald McDonald House Alberta

Ronald McDonald House® Alberta supports families who must travel for vital medical treatment for their seriously ill or injured child. Our compassionate Houses in Calgary, Edmonton, Red Deer, and Medicine Hat provide private family suites, warm meals, community support, and a home-away-from-home during incredibly difficult times. Each year, thousands of families from nearly 300 communities across Alberta stay with us—saving millions of dollars in accommodation and meal costs and finding strength in being close to their child and each other.

Why Choose Ronald McDonald House Alberta?

"I love being a part of a global community while also leading locally to strengthen families and promote healing when children need healthcare."

~ Caitlin, employee since 2024

Explore more employee quotes on our Careers page.

Your Role

The Facilities Coordinator is responsible for carrying out appropriate maintenance throughout the Ronald McDonald House, contributing to the highest standards and professionalism in delivering an excellent guest, colleague, and volunteer experience while in the facility, including maintaining a safe and clean environment. You are responsible to work promptly and to follow all company statutory and legal regulatory requirements during any repairs.

This role is based out of the Edmonton Ronald McDonald House, working 9 hours per week. The schedule for this role will be set when a successful candidate is selected. Hours are subject to change based on operational needs.  

Why This Role Matters

The Facilities Coordinator plays a vital role in ensuring Ronald McDonald House remains a safe, welcoming, and comfortable home away from home for families facing some of the most difficult moments of their lives. By maintaining the physical environment, responding promptly to maintenance needs, and upholding safety and regulatory standards, this role directly supports the wellbeing of families, staff, and volunteers. A well‑maintained facility allows families to focus on what matters most—being close to their child during medical care—while preserving the high standard of care, compassion, and dignity that defines Ronald McDonald House Alberta

Your Key Responsibilities

·         Promptly respond to maintenance requests from guests, employees, and volunteers, addressing any issues efficiently and effectively with minimal disruption to families

·         Assist the Facilities Supervisor and team with oversight of on-site contractors

·         Perform daily rounds, monitor, and conduct regular inspections of facilities to identify and address any maintenance needs or safety hazards, including any preventive maintenance tasks.

·         Keep accurate records of all maintenance issues and tasks

·         Adhere to all safety protocols and regulations to maintain a safe working environment for yourself and others

Required Qualifications

·         Secondary School or equivalent (preferred)

·         Minimum two years of experience of general maintenance or two years of related experience of building maintenance in a hospitality setting is acceptable

·         Mechanical aptitude is an asset. with minor plumbing, electrical, and carpentry knowledge

·         Ability to read and understand written instructions

·         Working knowledge of computerized Building Maintenance Systems, or similar to Energy Management Systems, with basic computer skills at a minimum

·         Willingness to work in a team environment and able to work with minimal supervision

·         Adaptable to change and be able to handle multiple priorities under pressure

·         Further training will be required and provided as it relates to the property-specific building specification or systems

·         Must have a Class 5 driving license and provide a recent driver’s abstract(clean)

·         Must provide a clear criminal record check

Nice to Haves

·         Standard First Aid CPR-C and AED certification

What we Offer

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy:

Comprehensive Compensation & Benefits

• Competitive wage
• Employee and Family Assistance Program (EFAP)

Growth & Development

• Training and development opportunities
• Opportunity to participate in cross functional committees

Flexibility & Well being‑Being

• 12 recognized statutory holidays

Financial Wellness

• Financial Wellness sessions

Culture & Community

• A values-driven culture where people come first
• Social events and team‑building activities

Our Commitment to Diversity, Equity, Inclusion & Cultural Safety

Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.

Thank You

We thank all candidates who apply; however, only those selected for an interview will be contacted.