Receptionist

JOB SUMMARY: 

The primary purpose of the Receptionist/Office Assistant position is to provide excellent customer service to our external public and clerical support for the administrative needs of the facility and to assure resident safety.

JOB DUTIES & RESPONSIBILITIES: 

Public Relations Functions

• Assist guests with entering/exiting facility.
• Greet the public in an inviting and friendly manner.
• Offer refreshment, engage in light conversation and fulfill visitors’ requests as necessary.
• Answer a multiple line telephone and direct callers to the appropriate person or department.
• Take accurate messages and route to appropriate person/department.
• Escort visitors, if necessary, to resident rooms or other areas of the facility.
• Provide general information, directions, etc. about the facility and services to visitors, guests, residents, vendors, etc.
• Ensure guests/visitors abide by existing rules and refuse admission to persons as directed and necessary.
• JOB REQUIREMENTS: 

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  Education

  ·       Must possess a high school diploma or GED equivalent.

  ·       Advanced education in secretarial skills or degree is desired.

   

  Experience            

  ·       Must have a minimum of six (6) months experience as a Receptionist, Office Assistant or similar position.

  ·       Must be able to type a minimum of 40 wpm.

  ·       Must be familiar with Microsoft Word.

  ·       Should be familiar with other Microsoft applications (i.e. EXCEL, PowerPoint, Publisher, Outlook)

  ·       Must be able to handle multiple tasks and perform well under pressure of deadlines.

   

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