Guided Pathways Coach - Arabic

Job Title: Guided Pathways Coach - Arabic
Language: English & Arabic speaking

Status:  Temporary, Full-time
Hours:  35 hours/ week
Wage: $29.17 hour - $33.49/hour (starting at $29.17/hour)
Grid:  12
Start Date:  ASAP
End Date:  August 11, 2025, or return of incumbent.  

Date Posted: July 31, 2024 
Closing Date: Open until filled 

Please note that internal applicants must apply by August 7, 2024, internal applications received after this date will not be considered as internal and seniority will not apply.

The Opportunity:

The role of the Guided Pathways Coach is to provide case management support to IRCC eligible clients whom are deemed more vulnerable than general settlement but whom do not meet vulnerability criteria for RISE. The assessment process may include Program staff for language and cultural interpretation and consultation purposes. Upon completion of the assessment process, the Guided Pathway Coach will develop an Individual Settlement and Integration Plan (ISIP) in collaboration with the client and the client’s worker if the worker made the initial referral. In order for the ISIP to be holistic and inclusive in its intent, the Guided Pathway Coach must have wide knowledge and expertise in programs and supports available both within DIVERSEcity and in the community.

Key Responsibilities

• Provides information related to the Guided Pathway process for each program staff and client as needed;
•  Acts as a resource for program staff in managing Guided Pathway client files as needed;
•  Develops the ISIP for each client in a collaborative approach with the program staff and the client when needed;
•  Plans, organizes and implements the case management meetings;
• Liaises with DIVERSEcity departments and/or community services and supports, as indicated by client’s needs;
•  Provides information in a culturally appropriate manner;
• Provides support to program staff in the Guided Pathway management of clients when needed;
• Ensures program staff follow proper protocol and processes in maintain the confidentiality of client information and files when required;
• Maintains appropriate documentation and monthly & quarterly statistics and narrative reports including any other information to assist in the evaluation of the program;
• Participates in program evaluation, training sessions and meetings that meet the needs of IRCC settlement programming as required;
• Promotes public awareness of and support for the program by performing duties such as attending community events;
• Liaises with community service providers and other professionals to coordinate service provision, facilitate referrals.

Qualified Candidate with Possess:

• Diploma in social work or a related human/social service field;
• A minimum of 2 year’s recent experience as a social worker or equivalent experience and /or education in settlement work in the community or ethno cultural communities or an equivalent combination of education, training and experience;
  
•  Demonstrated experience in developing Individual Settlement and Integration Plans for clients;
• Demonstrated ability to build partnerships and work collaboratively with diverse stakeholders;
•  Knowledge of community development theory and practice;
• Ability to use computer, software applications (word processing, database, excel) and standard office equipment;
• Verbal and written proficiency at a professional level for both English and one of the contracted languages;
• Valid Class 5 BC Driver’s license;
• Knowledge of settlement, adjustment and integration of newcomer immigrants and refugees is important.

To apply, please upload your resume and cover letter as separate attachments.  As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered. 

This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.  

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and offers a blend of in-office and remote work.  DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit www.dcrs.ca/news/diversecity-covid-19-safety-plan/.   Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.  Resumes may be reviewed as they are received and the position may close without notice.   

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 45 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion.  To learn more about DIVERSEcity visit us at https://www.dcrs.ca/.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.