Account Manager (Sales)

CBS Marketing Solutions, Inc. (PermaCard, MenuWorks & Waterproof Guides & Manuals), a specialty print manufacturer, headquartered in the Greenville, SC area is seeking an Account Manager to manage existing business while also opening new accounts for our MenuWorks division. This is a fast-paced, relationship-focused inside sales role requiring exceptional organization, communication, and follow-through. Daily interaction with customers via phone and email is a key part of the position.

If you're looking for a fast-paced, creative, and growth-focused environment, our team could be the perfect fit for you! We are committed to individual and company success by encouraging one another to be our best.

Account Management & Customer Growth

• Serve as the primary point of contact for an established portfolio of client accounts.
• Build and maintain strong, long-term client relationships through proactive communication and regular follow-up.
• Identify opportunities to increase sales through upselling, cross-selling, and repeat business.
• Ensure clients receive exceptional service from initial inquiry through order completion.
• Resolve client concerns promptly while collaborating with internal teams to deliver outstanding results.

Sales & Quote Management

• Prepare accurate quotes and proposals based on client requirements.
• Follow up consistently on open quotes and sales opportunities to move projects through the sales cycle.
• Negotiate pricing and close business while maintaining profitability goals.
• Maintain accurate client records, sales activities, and forecasting within the CRM system.

New Business Development

• Prospect and develop new client relationships within the restaurant and hospitality industries.
• Generate new opportunities through outbound outreach, referrals, and networking.
• Conduct discovery calls and present customized solutions that meet prospective client needs.
• Build a healthy pipeline of new business while balancing the needs of existing accounts.

Qualifications

• 3–5+ years of experience in account management, inside sales, business development, or a related customer-facing sales role, preferably in printing, marketing services, or the food service industry.
• Proven ability to build lasting client relationships while meeting or exceeding sales goals.
• Experience preparing quotes, managing multiple opportunities, and closing sales.
• Excellent communication, organization, negotiation, and customer service skills.
• Strong follow-up habits with the ability to manage multiple priorities in a fast-paced environment.
• Self-motivated, detail-oriented, and comfortable working independently while collaborating with a team.
• Proficiency with CRM systems and Microsoft Office applications.

Compensation includes competitive base salary, opportunity for 3 bonuses per year, comprehensive benefits plan, paid time off and a company-matched retirement plan.

Benefits:

• Simple IRA w/ 3% matching
• Dental insurance
• Health insurance
• Vision insurance
• Health savings account
• Life insurance
• Paid time off

About CBS Marketing Solutions:

Locally owned specialty print manufacturer that employs 32 full-time professionals including several award-winning designers and has been in business for 52 years. Customers are located throughout the US and Canada. Conveniently located near Pelham Road and I-85.