Maintenance Support
POSITION TITLE: Hotel Maintenance / Utility Specialist
REPORTS TO: Executive Housekeeper / General Manager
ABOUT TOWNEPLACE SUITES ROUND ROCK
The TownePlace Suites Round Rock, managed by Vista Host Management & Development Company, offers all-suite accommodations for extended stays, conveniently located near major businesses and shopping areas in Round Rock, Texas. With a complimentary breakfast, outdoor pool, and fitness center, the hotel is ideal for business and leisure travelers looking for a comfortable stay.
POSITION SUMMARY
The Hotel Maintenance / Utility Specialist is responsible for supporting the housekeeping department by facilitating room readiness while also addressing minor maintenance issues throughout the hotel. This role includes assisting with room turnover, cleaning public areas, managing linen distribution, and performing minor repairs as needed. The ideal candidate will maintain a positive and proactive approach, ensuring both guest satisfaction and operational efficiency.
WHO IS THIS POSITION FOR?
The Hotel Maintenance / Utility Specialist role is best suited for someone who:
Is detail-oriented and takes pride in maintaining clean, functional, and welcoming spaces for guests.
Has a proactive approach to identifying and addressing minor maintenance issues.
Works well both independently and as part of a team, supporting multiple departments as needed.
Enjoys a physically active role that requires multitasking and problem-solving skills.
WHY JOIN OUR TEAM?
Competitive hourly pay with opportunities for performance-based incentives.
Vacation / Sick / Bereavement / Holiday Pay.
401k.
Health/Vision/Dental Insurance.
Life / STD Insurance.
Employee Discounts (Brand Hotels & Company Hotels).
Free, Third-Party Employee Assistance Program (personal and professional).
Opportunities for growth within Vista Host’s expanding portfolio.
DUTIES AND RESPONSIBILITIES
Housekeeping Responsibilities
Provide a clean and safe environment for guests, ensuring all public areas and guest rooms meet cleanliness standards.
Assist with linen collection, transport, and distribution to ensure efficient room turnover.
Clean rugs, carpets, upholstered furniture, and draperies using vacuums and shampooers.
Sweep, scrub, wax, and polish floors using appropriate cleaning tools and machines.
Perform all stages of linen processing, including sorting, washing, drying, folding, and delivering.
Maintain common areas, set up and maintain lobby functions, and support meeting room setups.
Deliver requested items to guest rooms and assist with guest luggage as needed.
Report all safety, maintenance, and housekeeping concerns to management.
Maintenance Responsibilities
Address minor maintenance issues, including complaints and work orders, in a timely manner.
Perform regular maintenance of the building exterior and ensure it is presentable.
Thoroughly complete maintenance logs and follow standard operating procedures.
Implement and maintain the hotel’s preventative maintenance program.
Assist with scheduled or periodic cleaning projects and maintenance tasks.
Follow hotel maintenance standards for guest rooms and public areas.
General Responsibilities
Ensure efficient completion of daily assignments with speed and accuracy.
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