Client Care Coordinator at Home Care Company

Homewatch CareGivers Crystal Lake, IL

Client Care Coordinator

 Role: The Client Care Coordinator is a qualified person appointed by the Owner to help direct, and coordinate the activities of the company. 

 Scope of Position: Reports to the administrator and the governing body and/or owner

 Knowledge, Skills, and Abilities Required

The appointed Client Care Coordinator for the agency must meet the following qualifications:

Possess excellent problem solving techniques and abilities

  1. Communicate in clear, concise language to direct agency staff and activities
  2. Must pass all background screening with satisfactory results
  3. Working knowledge of Office Suite
  4. CNA or Caregiving Skills for Training


Major Responsibilities
The Client Care Coordinator assists with the management of client services and their schedules, provides supervision and annual reviews for all home care service staff, and is responsible for:

  1. Oversight of client care plans to ensure they are complete, accurate and up to date
  2. Oversight of all client and caregiver schedules
  3. Software experience with Word, Excel and other applications
  4. Policies and procedure compliance
  5. Oversight for all training including orientation, case orientation and on-going training
  6. Client, caregiver, and outside care collaborator relations
  7. Ensuring compliance with all business and/or employee contracts
  8. Direct care supervision
  9. Compliance with all state and federal regulations
  10. On call responsibilities
  11. Any other duty requested to maintain the operations of the business including caregiving duties

Physical Qualifications

1.    Able to work an average of 50 hours per week.

2.    Able to bend, climb, stoop, and stand an average of 5 hours per day.

3.    Able to lift 20-30 pounds.

4.    Able to use tools necessary for job.

5.    Able to communicate effectively.

6.    Therapy dog on site

Homewatch CareGivers is an EEO employer - M/F/Vets/Disabled
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