The Sustaining Engineer will report to the Project
Manager, Sustaining Engineering and will be responsible for offering technical
and operational support to Photon Control’s existing product portfolio ensuring
the continuity and high quality of product supply to its key customers.
The Sustaining Engineer will work in close
co-operation with the Change Management, Operations and Product Management teams
to proactively manage product obsolescence and quality issues.
- Provide planning
and resources to maintain a seamless transition through component change
management and obsolescence of products.
procurement, quality, and manufacturing, resolving technical issues that
are impacting deliverables and/or product quality and reliability.
- Assist in failure
and root cause analysis investigations (NC/CA, FA, 8D etc.) and, when
required, execute effective, practical, controlled corrective action to
eliminate future re-occurrence.
- Support engineers
and customers in the field with troubleshooting advise and background
- Write and edit
technical documentation to enable controlled implementation of any changes
to released products following the established validation.
on the selected key components with different test cases.
- Perform second
sourcing, cost reduction, and other sustaining engineering activities.
- Assess risk of
solutions on the technical review board and participate and support design
reviews and risk assessments.
- Plan HALT and
other reliability tests to efficiently validate solutions.
- Responsible for
managing and progressing, multiple activities with changing priorities.
- Able and willing
to carry out any other duties and projects as required by the company.
Qualifications and Skills Required
- Bachelor’s Degree
or Diploma in Mechanical, Electrical or Manufacturing and/or related
- 3+ years of
related experience in Change Management or Sustaining Engineering role
analytical, problem-solving skills, with strong attention to details.
communication and good technical written skills.
- Competent with CAD
modeling, specifically SolidWorks to create models and drawings
- ERP knowledgeable,
preferable experience with Epicor
- PLM knowledge,
preferable experience with Arena
- Flexible and
willing to work in very fast-paced environment where tasks and priorities
may change often.
- Experience of
operating in a Copy Exact! environment an asset but not mandatory.
- P.Eng or other
related professional designation an asset.