Community Care Coordinator/Recruiter

Homewatch CareGivers Crystal Lake, IL
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Community Care Coordinator

  1980, Homewatch CareGivers established its mission to preserve dignity, protect independence, and provide peace of mind to our clients and their loved ones by providing exceptional home care. By delivering high-quality caregiver services, Homewatch CareGivers helps improve the quality of life for those in our communities as well as provide meaningful employment opportunities. We offer employees a strong family-oriented culture and professional, accredited training that addresses relevant health and wellness issues. Homewatch CareGivers welcomes individuals into our family who are eager to continually learn to best serve customers’ evolving needs, and who demonstrate the passion for connecting people to the quality services they deserve.

 For more information about the company and our services, please visit our website:  www.hwcg.com/crystal-lake 

Role:  The Community Care Coordinator is a team player with a positive can-do attitude.  The Community Care Coordinator is responsible for finding, recruiting, onboarding, and maintaining great relationships with company employees. We want to be the homecare employer of choice in our market and providing a smooth, professional, friendly and caring environment for caregivers is essential to meeting that goal.  The position also includes maintaining employee records and ensuring employee compliance with training and other standards. Other duties include using administrative skills and responding to clients and potential clients.

 Scope of Position: Reports to the Managing Director

 Knowledge, Skills, and Abilities Required

The Community Care Coordinator for the company must meet the following qualifications:

 1.      Great organizational/time management skills and the ability to effectively multi-task

2.      Able to use and learn software as well as a working knowledge of “Office” applications

3.      Ability to gain thorough knowledge of licensing standards for home and community support services, and other appropriate codes and regulations as required

4.      Excellent interpersonal and communication skills - oral, conversational, telephone and written

5.      Able to assess caregivers' skills, personalities, and interests sufficiently to provide input on good client/caregiver matches

6.      Demonstrate professionalism and responsiveness with prospective clients, caregivers and others who may communicate with the company

7.      Ability to build and cultivate relationships with industry contacts to gain industry knowledge, referrals, and business development leads

8.      Energetic, upbeat, organized, passionate about our services and willing to do whatever it takes to get a job done

9.      All the criteria specified for a caregiver, since the position may require filling in for a caregiver under some circumstances and will evaluate and train caregivers in skills necessary for the job


Community Care Coordinator

 Duties and Responsibilities

 1.    Utilize various recruitment tools and methods to source and attract a pool of qualified caregivers who meet the company’s immediate and projected needs

2.    Matches and evaluates candidate skills through screening and interviewing

3.    Support and participate in the intake and evaluation process for potential new clients

4.    Create and maintain IDPH database of company caregivers

5.    Assesses and investigates caregiver and field staff concerns and issues and provides performance coaching, counseling and disciplinary action when appropriate

6.    Matches and evaluates candidate skills through screening and interviewing

7.    Encourage, support and train caregivers by regular contact using phone, text, hand written notes and in person, as needed

8.    Document candidate, caregiver correspondence and activities within system of record

9.    Incorporates caregiver staff retention strategy into daily routine

10.  Responsible for the systematic process of checking caregiver references, IDPH background checks, E-Verify, Auto Insurance, Fingerprinting process and the compilation of all required new hire documentation

11.  Assist in the caregiver training process

12.  Cross-train and be able to support Care Coordinator as needed

13.  On-Call Phone Rotation

14. Any other duty requested to maintain the operations of the business


 

 

 

 

 

 

 

 

 

 

 

Homewatch CareGivers is an EEO employer - M/F/Vets/Disabled
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