Billing Accountant

SmartLinx Solutions, LLC, an industry leader in the Labor-Management suite for the health care industry. We are a fast-growing and dynamic company looking for an experienced Billing accountant for a newly created position. 

Job Function:  

The ideal candidate will be responsible for not only managing the existing day-to-day customer billing and billing support operations, but will also act as the subject matter expert on all best-in-class billing and billing support processes. Reporting to the Chief Financial Officer and partnering heavily with Revenue Operations, the main strategic goal of this function is to build a best practices billing function on a to-be-determined enterprise-grade billing platform. This is a multi-functional role that requires proficiency in leadership, customer billing, support, and related systems. This individual will work to develop long-term strategies aimed to propagate a vision of growth and sustainability of current and future billing operations.

Key Responsibilities:

  • Process daily billings and ensure invoices are appropriately posted and delivered to customers
  • Work cross functionally to review customer contracts and ensure proper billing set-up adhering to underlying system requirements and policy standards
  • Responsible for responding to external and internal customer inquiries pertaining to invoices, payments, discrepancies and contract clarification requests
  • Work closely with the finance team to help improve overall processes, drive process efficiencies and improve/monitor internal controls for tasks within billings and collections
  • Assist the revenue operations department with contracts and customer-related questions as needed
  • Respond to field escalations (sales and service) and customer service requests
  • Participate in month-end closing activities, reconciliation of billing activity to the general ledger and analysis of doubtful accounts
  • Assist with the annual financial statement audit
  • Additional ad hoc responsibilities as may be assigned


  • BS in Finance or Accounting preferred
  • Advanced knowledge of Zuora or similar SaaS product
  • Working knowledge of Salesforce; Netsuite preferred
  • Previous billing experience; background in cloud software environment with annual subscription, usage-based and renewal billing, collections and account reconciliations required
  • Previous experience in financial operations including general ledger, journal entries preferred
  • Previous experience in a cloud software startup environment, high-growth, fast-paced environment with the ability to multi-task and work well under pressure
  • Proven ability to perform complex billing transactions
  • Proven track record for improving process efficiencies and solving problems and the ability to identify areas for process improvement initiatives
  • Understanding of GAAP, ASC 606 and revenue recognition experience a plus
  • Advanced proficiency in Excel (vlookups, pivot tables, etc.)
  • Strong organizational and management skills
  • Excellent interpersonal and communication skills -- both written and verbal
  • Strong analytical and problem-solving skills

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