Certified Peer Supporter - Cuyahoga County

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CERTIFIED PEER SUPPORTER - COMMUNITY

 

Reports To: Team Lead - Community

FLSA Status: Non-Exempt

Work Schedule: Variable

Salary: Hourly 

 

Position Summary:

At Thrive Behavioral Health Center, we deliver industry leading peer support for those suffering from Mental Health and/or Substance Abuse Disorders.  We are proud to set the industry standard and continue our growth. A Certified Peer Supporter is a trained individual who has lived experience with addiction to alcohol and/or drugs who provides one-to-one strengths-based support to peers in recovery, empowering them to make healthier choices on a day to day basis. Thrive connects Certified Peer Supporters with individuals receiving other forms of behavioral health care and links them with recovery support services. The Certified Peer Supporter will be an accountability partner to promote recovery by engaging in a personal and positive, supportive relationship, demonstrating and inspiring hope, trust, and a positive outlook and optimize client connection with a broad range of community based services and natural supports. 

 

Essential Duties and Responsibilities:

  • Through identifying as a person in recovery and intentionally sharing their recovery story; use this as appropriate means to assist clients, provide hope, and help in changing patterns and behaviors

  • Help peers understand recovery, as well as identify and achieve their own recovery needs, wants and goals

  • Conduct outreach to peers to engage them in peer support services

  • Provide information and opportunities for individuals to direct their own recovery and advocacy processes - individualized recovery action plans will be utilized to assist and guide individuals toward their own personal goals

  • Assist clients in finding resources for harm reduction, detoxification treatment, family support, and support groups

  • Teach and support acquisition and utilization of skills needed to sustain recovery from substance abuse

  • Responsible for maintaining accurate records and notes, confidentiality, and compiling timely reports

  • Maintain records and provide assistance with appropriate documentation in files and computer database

  • Achieve all performance goals in regards to client outreach, engagement and services provided

  • Enter all peer notes in an accurate and timely manner including phone notes

  • Provide recovery resources to individuals and their family members

  • Advocate for the needs of each individual

  • Complete caseload management including all necessary documentation

  • Communicate with healthcare staff to build a rapport and coordinate care

  • Other duties as assigned

 

Requirements:

  • Identify as a person in recovery with at least two years of successful recovery

  • Certified Peer Supporter in the state of Ohio

  • Working knowledge of different pathways to recovery and social systems including evidence based practices

  • Understands problems analysis, decision-analysis, evaluate interventions, and contingency plans

  • Ability to be an active listener by asking questions and reflecting on what is being said

  • Knowledge of area resources that may aid client in ongoing recovery (i.e. transportation, treatment providers, sober support systems)

  • Proficient level of ability with computer; Microsoft Office Products

  • Effective written and oral communication skills; ability to articulate information clearly

  • Valid driver’s license and vehicle insurance

 

Preferred Qualifications:

  • Experience in peer recovery services, social service, customer service or non-profit environment

  • Experience with electronic health records or other industry related  types of applications and software

 

Education: High School Diploma or GED equivalent 

 

Behavioral Competencies:

  • Leadership

  • Empathy

  • Compassion

  • Positive Attitude

  • Mission driven

  • Accountability


Physical Demands: The physical demands described here are representative of those that should be met by an individual to successfully perform the essential duties of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential duties. The position requires sitting and standing throughout the day, manual dexterity to type on a computer keyboard and operate general office equipment.

THRIVE BEHAVIORAL HEALTH CENTER is an EEO employer - M/F/Vets/Disabled
 
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