Customer Service Assistant
Golden State Gymnastics, Inc. Burbank, CA $11.00 - $14.00
Customer Service Assistants needed in the Burbank area. Part-Time and Full-Time opportunities.
Salary Range
$11.00 - $14.00 Hourly, Non-Exempt
Golden State Gymnastics has a legacy of helping athletes achieve excellence in both recreational and competitive gymnastics since 1973. Originally founded as Verdugo Gymnastics in Glendale, California, the program moved to Burbank in 1995 and became Golden State Gymnastics.  As a non-profit organization, our purpose is to foster national and international amateur gymnastics competition and to promote the sport of gymnastics by providing instruction as a service to the public.  
At Golden State Gymnastics, we believe that all children should have a safe environment in which they have fun, build character, learn to practice sportsmanship, and develop skills and traits that help them become responsible citizens and live happy.  This provides an extraordinary opportunity for administrators, instructors, parents and officials to positively influence the development and growth of the next generation.
About the JOB
The Customer Service Assistant presents a professional appearance and demeanor as the first point of contact with everyone who enters or contacts Golden State Gymnastics. Customer Service Assistants greet students, clients and visitors in a friendly and welcoming manner, answers questions, assists with registration and enrollment, answers phone calls, responds to emails, and performs other duties as assigned by Program Director of Customer Service.  Customer Service Assistants build relationships with students and their families/guardians and make a conscious effort to make Golden State Gymnastics a fun, safe and healthy gymnastics experience for every child who walks through our doors.
About YOU
You are polite, approachable, confident, and have the ability to remain patient and calm in difficult or stressful situations. You have phenomenal problem-solving skills and have the ability to think quickly and outside the box, follow instructions, and work as a team. You pay attention to detail, even when under pressure, have good numeracy and computer skills, have outstanding communication skills (both written and oral), and are well-groomed.
We believe that our success in fulfilling our mission lies with the quality and commitment of our staff.  Therefore, in addition to offering a work experience filled with meaning and purpose, we offer many valuable benefits to our employees, including medical benefits (full-time employees), retirement savings plan, educational assistance plan that reimburses you for school registration, tuition, and even textbooks, 50% off GSG tuition for your children, paid vacation (full-time employees), paid sick leave, paid time off, and even professional development opportunities.
Minimum Requirements
  • High School Diploma or equivalent
  • Excellent interpersonal and communication skills
  • Strong computer and Internet skills (MS Office suite, email)
  • LiveScan Fingerprinting required
  • USA Gymnastics member and Safety Certification required (after 60 days)
  • CPR/1st Aid Certification required (after 60 days)
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