Account Manager
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At Sitewire, a division of Audacious Studios, we’re looking for an Account Manager to direct activities within the agency for a designated group of clients ensuring client growth, profitability, and satisfaction. 

ABOUT YOU 

  • You are adaptable
    • You can adapt to changes in the agency by changing your approach or method to best fit the situation
    • You are able to deal with competing demands, frequent changes, delays or unexpected events.
  • You are creative
    • You can think outside of the box to solve for resource, time and budget constraints.
  • You can juggle 
    • We don’t mean rings, but that would be fun for everyone, wouldn’t it? You are able to juggle, organize, and prioritize client requests, to-dos, and communication for yourself and across the company without losing your cool. 
  • You have lists to prove how detail oriented you are
    • Examining the details and staying highly organized – always – is baked into your DNA. You pay attention to details while not losing focus on the bigger picture. 
  • You know how to talk to clients
    • You know what it takes to be client facing and daily account management and client communication excite you. You are the go-to person for our clients when they have a tactical question or need information on how their projects are coming along.

YOUR RESPONSIBILITIES 

  • Acts as the main point of contact for defined clients.
  • Supervises strategic planning, development, and implementation of client work.
  • Ensures there is a clear definition of and management to client success metrics
  • Manages client and internal team’s expectations in terms of tracking towards defined client objectives.
  • Manages financial revenue and cost forecasts and growth plans for existing clients.
  • Reviews work to ensure alignment to the client's business objectives.
  • Distillation of critical information from clients to internal teams.
  • Management of client budgets including communication of relevant information to individual departments and accounting department.
  • Formulates plans to extend business with established accounts.
  • Participates in new business development as defined by Account Director.
  • Accurate representation of client work in agency financials.
  • Works with the Account Director in planning long term financials.
  • Client profitability analysis and management.
  • Creates Statements of Work in concert with service delivery leads.

EXPERIENCE

  • Bachelor's degree (B. A.) from a four-year college or university; or three or five years related experience and/or training; or equivalent combination of education and experience.
  • At least 1 (one) year of digital marketing experience in an agency is required
  • Outstanding written and verbal communication skills internally and with clients. You must make the complex simple.
 
ABOUT THE PAY
Salary depends on your experience. What we can tell you is that Sitewire is an equal employment opportunity employer that offers a competitive salary, performance bonuses, excellent health insurance benefits, the most generous vacation package you’ve ever heard of, company-sponsored events, ongoing training and education, and really rad coworkers. 
 
ABOUT US
Sitewire is a vibrant, fun-loving, and fast-paced place to work. If you’re a self-starter who works well with autonomy and wants the opportunity to impact positive change in your workplace, you’ll excel here. We promise that as a member of our team, you’ll have variety, learn amazing things, and be part of a real team.
We’re highly protective of our culture, our process, and our clients. We work hard to make sure everyone we hire will be, too. Our values drive everything we do, and if you work here, it’s important that we care about the same things.  
Here’s what’s at the heart and soul of Sitewire: 
 
EMPATHY: We believe that being humble and understanding of others enables us to design better experiences for everyone.
COLLABORATION: We believe that flexible, agile teams can achieve more together than any one of us could on our own.
AUDACITY: We believe in being bold, passionate, and ambitious when it comes to our work and the outcomes we create for others.
HAPPINESS: We believe in the value of having fun, making time to play, and healthy work/life balance.
CURIOSITY: We believe that childlike curiosity fueled by the love for discovery and exploration are the keys to continuous innovation.
SIMPLICITY: We believe in finding simplicity in the complex and seeking clarity, consistency, and balance in all that we make and do.
 
Is our team the right place for you? If this sounds like a fit, we can’t wait to meet you.
 
READY TO APPLY?
  • Craft a cover letter that speaks to ALL of the points above.
  • Tailor your resume to show practical experience to MANY of the points above.
  • Apply online
 
 
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