Founded in 1965 as part of the War on Poverty, Worcester Community Action Council (WCAC) is one of 1,000 community action agencies across the U.S. and 23 in Massachusetts created to address disparities throughout the nation.
Our values of advancing equitable access, elevating all voices, and partnering with people are embedded in the role we play as the federally designated anti-poverty agency for Central and South-Central Massachusetts. WCAC embodies service to the community through our Mission: Helping people move to economic self-sufficiency through programs, partnerships, and advocacy.
Our vision is to break the cycle of poverty one neighbor at a time. Through safety-net services and asset building solutions, WCAC creates economic mobility opportunities for tens of thousands of people annually through programs such as energy assistance, early education and care, financial empowerment, positive youth development, and career pathways.
WCAC has contracts with the Department of Energy (DOE) and the major local utility companies to install energy conservation measures in low-income homes throughout Central and Southern Worcester County. Each home receives an in-depth inspection by a certified energy auditor to assess conservation needs and the safety and efficiency of the primary heating system. Areas needing improvement are rectified if the home and the occupant meet the criteria of one or more programs.
We are seeking a self-directed individual for this
non-exempt position to conduct energy audits, quality control, and
post-inspections of weatherization work performed in clients’ residences. Responsibilities
include energy improvement recommendations, contractor management and
resolution of contractor and client issues resulting from inspection
findings. The position will also involve
implementing program practices/procedures, coordinating activities between
contractors, owners, and all other parties involved throughout the
administrative and technical processes.
WCAC is committed to being a responsible and inclusive partner through strong collaboration and a shared client perspective. We are committed to advocating for policies that create equitable access to education, health, social, and economic systems. We are committed to a workplace culture with a shared passion for our mission that promotes teamwork, respect, and the opportunity to make a difference. WCAC offers a competitive salary and excellent benefit package including health, dental, vision, life, 403(b) retirement plan with Agency contribution, flexible spending account, paid holidays, vacation, personal and sick time.
School Diploma or equivalent required.
in the conservation field, preferable 2 years as Energy Auditor.
analytical, mathematical and reasoning skills.
customer service skills.
written and verbal communication skills.
computer skills and knowledge of Microsoft Office.
be able to exercise good judgement and make decisions with minimal supervision.
be self-directed and possess a strong work ethic.
work cooperatively and effectively with a diverse population.
driver’s license and reliable transportation.
pass Accurate Background Check including CORI and drug screening.
*Successful candidate must attain all of the below
certifications within timeframe determined by the Director of Energy Resources
at the agency. Training and certifications will vary over time.
Performance Institute Credentials such as Building Analyst, Envelope
Professional, Energy Auditor or Quality Control Inspector
Confined Spaces Training
Blower door Diagnostics
with Massachusetts Building Codes, ASHRAE 62.2.2013 and the NREL Standard Work
or advanced courses in and Construction or Natural Resource Technology a plus.
Duties and Responsibilities:
Energy Audits in accordance with the Weatherization Assistance Program (WAP),
regulations for homes in the WCAC service area.
Accurately measure and assess the scope of work needed in the home.
in-house client education to all WAP and Utility sponsored program recipients.
detailed and accurate WAP and Utility work orders and job specifications taking
special care to note all unique problems.
with sub-contractors as needed to discuss the work orders and job
specifications for the individual homes.
a quality control inspection of all work performed by WAP sub-contractors and
to ensure that all work meets acceptable quality standards and state codes for
all WAP and Utility sponsored measures.
WAP contractor disputes to the client’s satisfaction whenever possible.
in all aspects of the Utility and WAP programs, including marketing and
necessary outreach functions associated with the energy programs and Utility
sponsored programs such as getting signatures on Landlord/ Tenant Agreements,
permission to install forms and landlord approval of work orders which will
lead to the successful attainment of all program goals and quotas.
fully knowledgeable in all Utility, WAP and agency procedures and guidelines,
especially with the Weatherization Technical Manual published by the DHCD
Office of Energy Conservation and the NREL Standard Work Specifications.
referrals to HEARTWAP for households where heating system repair or replacement
referrals to AMP and other agency programs as appropriate.
Send cover letter and resume specifying position via email to firstname.lastname@example.org or to the Human
Resource Department, Worcester Community Action Council, 484 Main St, #200,
Worcester, MA 01608.
Worcester Community Action Council, Inc. is committed to a policy
of equal employment opportunity to all qualified employees and applicants for
employment without regard to race, color, sex, age, national origin, religion,
physical or mental disability, pregnancy or pregnancy related condition, sexual
orientation, gender identification, genetic information, membership in the
uniformed services or any other classification which is protected under state
or federal law.