Energy Specialist (Auditor)

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Founded in 1965 as part of the War on Poverty, Worcester Community Action Council (WCAC) is one of 1,000 community action agencies across the U.S. and 23 in Massachusetts created to address disparities throughout the nation.  

Our values of advancing equitable access, elevating all voices, and partnering with people are embedded in the role we play as the federally designated anti-poverty agency for Central and South-Central Massachusetts. WCAC embodies service to the community through our Mission: Helping people move to economic self-sufficiency through programs, partnerships, and advocacy.   

Our vision is to break the cycle of poverty one neighbor at a time. Through safety-net services and asset building solutions, WCAC creates economic mobility opportunities for tens of thousands of people annually through programs such as energy assistance, early education and care, financial empowerment, positive youth development, and career pathways.  

WCAC has contracts with the Department of Energy (DOE) and the major local utility companies to install energy conservation measures in low-income homes throughout Central and Southern Worcester County. Each home receives an in-depth inspection by a certified energy auditor to assess conservation needs and the safety and efficiency of the primary heating system. Areas needing improvement are rectified if the home and the occupant meet the criteria of one or more programs.

We are seeking a self-directed individual for this non-exempt position to conduct energy audits, quality control, and post-inspections of weatherization work performed in clients’ residences. Responsibilities include energy improvement recommendations, contractor management and resolution of contractor and client issues resulting from inspection findings.  The position will also involve implementing program practices/procedures, coordinating activities between contractors, owners, and all other parties involved throughout the administrative and technical processes.  

WCAC is committed to being a responsible and inclusive partner through strong collaboration and a shared client perspective. We are committed to advocating for policies that create equitable access to education, health, social, and economic systems. We are committed to a workplace culture with a shared passion for our mission that promotes teamwork, respect, and the opportunity to make a difference.  WCAC offers a competitive salary and excellent benefit package including health, dental, vision, life, 403(b) retirement plan with Agency contribution, flexible spending account, paid holidays, vacation, personal and sick time.

Qualifications:

  • High School Diploma or equivalent required.
  • Experience in the conservation field, preferable 2 years as Energy Auditor.
  • Strong analytical, mathematical and reasoning skills.
  • Excellent customer service skills.
  • Good written and verbal communication skills.
  • Good computer skills and knowledge of Microsoft Office.
  • Must be able to exercise good judgement and make decisions with minimal supervision.
  • Must be self-directed and possess a strong work ethic.
  • Must work cooperatively and effectively with a diverse population.
  • Valid driver’s license and reliable transportation.       
  • Must pass Accurate Background Check including CORI and drug screening.

Other Requirements:

*Successful candidate must attain all of the below certifications within timeframe determined by the Director of Energy Resources at the agency. Training and certifications will vary over time.

  • Building Performance Institute Credentials such as Building Analyst, Envelope Professional, Energy Auditor or Quality Control Inspector
  • OSHA Confined Spaces Training
  • Advanced Blower door Diagnostics
  • Familiarity with Massachusetts Building Codes, ASHRAE 62.2.2013 and the NREL Standard Work Specifications.
  • Combustion Safety Training
  • Degrees or advanced courses in and Construction or Natural Resource Technology a plus.

Duties and Responsibilities:

  • Perform Energy Audits in accordance with the Weatherization Assistance Program (WAP), regulations for homes in the WCAC service area.  Accurately measure and assess the scope of work needed in the home.
  • Provide in-house client education to all WAP and Utility sponsored program recipients.
  • Develop detailed and accurate WAP and Utility work orders and job specifications taking special care to note all unique problems.
  • Meet with sub-contractors as needed to discuss the work orders and job specifications for the individual homes.
  • Perform a quality control inspection of all work performed by WAP sub-contractors and to ensure that all work meets acceptable quality standards and state codes for all WAP and Utility sponsored measures.
  • Mediate WAP contractor disputes to the client’s satisfaction whenever possible.
  • Assist in all aspects of the Utility and WAP programs, including marketing and necessary outreach functions associated with the energy programs and Utility sponsored programs such as getting signatures on Landlord/ Tenant Agreements, permission to install forms and landlord approval of work orders which will lead to the successful attainment of all program goals and quotas.
  • Become fully knowledgeable in all Utility, WAP and agency procedures and guidelines, especially with the Weatherization Technical Manual published by the DHCD Office of Energy Conservation and the NREL Standard Work Specifications.
  • Initiate referrals to HEARTWAP for households where heating system repair or replacement is appropriate.
  • Initiate referrals to AMP and other agency programs as appropriate.

Send cover letter and resume specifying position via email to hr@wcac.net or to the Human Resource Department, Worcester Community Action Council, 484 Main St, #200, Worcester, MA 01608. 

Worcester Community Action Council, Inc. is committed to a policy of equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, sex, age, national origin, religion, physical or mental disability, pregnancy or pregnancy related condition, sexual orientation, gender identification, genetic information, membership in the uniformed services or any other classification which is protected under state or federal law.

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