Front Desk Agent

Crystal Springs Resort Hamburg, NJ $14.00 per hour
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Crystal Springs Resort is looking for friendly upbeat individuals who have a love for hospitality and customer service to fill the Front Desk Agent position. The Front Desk Agent will insure a positive first impression for our internal and external guests and assist guests with any requests in a courteous, friendly, professional manner.

Responsibilities:

  • Checking guests into the hotel
  • Handling check-out and any billing questions they may have
  • Posting charges
  • Troubleshooting any guest requests and concerns
  • Reservations, including entering bookings into the computer, monitoring availability and taking reservation calls as needed
  • Be responsible for all cash transactions and maintain a personal cash bank
  • Keep abreast of all information regarding the resort and the surrounding area

Qualifications:

  • Excellent in-person communication and interpersonal skills
  • Excellent telephone and communication skills
  • Outgoing, friendly and organized
  • Professional appearance and attitude
  • Able to handle multiple tasks quickly and efficiently
  • Overnight availability is a plus
  • Hotel front desk experience is preferred.

Enjoy Crystal Springs Employee Perks!

  • Minerals Sports Club Access
  • 30% Dining/Retail Discount
  • 25% Spa Discount
  • Discounted Stays at the Hotels
  • Admission to Events & Festivals
  • Complimentary Golf

#ATR

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