Communications Manager (Institutional Advancement)

New Orleans, LA Full-time

Reporting to the Associate Vice President of Advancement Services, the Communications Manager collaborates with the Institutional Advancement team to produce high-quality proposals, reports, stewardship correspondence, and other written communications for major gift prospects and donors, including individuals, foundations, and corporations.

In addition to providing writing, editing, and communication strategy support for IA, the Communications Manager will collaborate with other departments and contribute to Museum publications to ensure that fundraising priorities are communicated to various audiences.  To do so effectively, the Manager is responsible for maintaining ongoing and in-depth knowledge of the substantive areas for which the Museum seeks external support.


  • As a member of the Advancement Services team, collaborate with IA staff to develop a comprehensive communication strategy for major gift prospects and donors, including creating and managing an IA communications calendar.
  • Work closely with the Capital Projects and Education and Access program staff to learn about current projects and program initiatives, and develop descriptions for possible funding opportunities.
  • Serve as the central hub for outgoing major gift fundraising communications to ensure coherence of messaging and standardization per style guides and branding.
  • Draft proposals to foundations and corporations, and provide support to development staff by proof-reading and editing proposals.
  • Collaborate with development staff, program staff, and Donor Relations team in drafting impact reports that articulate the significance of donors’ gifts.
  • Draft personalized communications to donors on behalf of the President & CEO and senior staff.
  • Working with the IA leadership team, serve as an adviser on communications strategies and needs within the department.
  • Work with the Marketing team to communicate fundraising opportunities and recognize donor-funded projects through the Museum’s external publications, press releases, and website.
  • Serve on the Grants and Sponsorships Work Team to discuss the status of ongoing work and proposals, prospective donor communications, and strategic direction of the Museum’s program priorities.
  • Attends MarComms Work Group, OCT meeting, and other inter-departmental meetings as needed to inform IA goals and strategies.
  • Monitor and track all major donor and prospect communications in the organization’s database.


  • Bachelor’s degree (Master’s preferred) in English, Communications, Journalism, History, or related discipline and exceptional creative writing and communication skills.  In addition, excellent organizational and project management skills are required.
  • 3-5 years of writing experience in development, marketing, media, or communications settings; applicants must demonstrate an ability to communicate effectively with different audiences through different media.
  • Experience communicating organizational culture, mission, goals, and impact.
  • Proficiency in Microsoft Office, online web applications, and social media applications; familiarity with CRM systems is required.
  • Experience working in or with a nonprofit organization.
  • As needed, be willing to work a flexible schedule that may extend outside of the typical work week, including weekends and evenings, to complete tasks and meet deadlines.
  • Willingness to work overtime during special events or heavy visitation periods or to meet deadlines.

The National WWII Museum offers a competitive wage and benefits package which includes the following:

  • Competitive wages
  • Medical insurance – 2 plan options; Museum pays 75% of premium
  • Dental and vision insurance
  • Flexible spending account
  • 401(k) – Museum matches 50% of employee contribution up to 6%; employer contribution fully vested after 3 years of employment
  • Life insurance and AD&D - $15,000 policy employer paid; additional life and AD&D available
  • Long term disability
  • Paid vacation and sick leave, 10 paid holidays per year
  • Free parking
  • Tuition assistance and professional development
  • Employee assistance program

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