Full-time Bookstore Associate Wright State University Bookstore-Lake Campus
Wright State University Bookstore – Lake Campus
Full-Time Associate Description
Reports To: Campus Store Manager – Dayton Campus
Responsibilities:
• Assist customers with locating merchandise
• Fold, size, and replenish merchandise
• Assist in merchandise displays
• Communicate with the management staff any customer requests/concerns
• Operate the cash register by ringing up customer sales
• Develop a working knowledge of collegiate sports and university activities
• Ability to open and close the store
• Partner with the Store Manager and Assistant Store Manager in the overall day-to-day operations of the store, product placement, and achieving sales goals.
• Assist in the training of the staff on company policies and procedures
• Maintain high standards of a clean and neat sales floor, cash wrap, fitting rooms, and an organized stockroom
• Maintain a superior customer experience and provide excellent customer service to every customer
• Partner with the Store Manager and Assistant Store Manager to ensure protection of all company assets
• Ensure that all E-commerce orders are filled and processed in a timely manner per company standards
• Receive store merchandise from trucks
• Check in all merchandise to invoices/packing slips
• Ensure that all new merchandise is placed on the sales floor as soon as possible
• Maintain operational standards to secure the store’s assets
• Perform related duties as required
Qualifications:
• Must be 18 years or older
• Previous retail experience is preferred
• Must be able to work a schedule based upon the business needs – including holidays, nights, and weekends
• Strong verbal and communication skills
• Minimum high school degree or equivalent
• Ability to train and develop employees
• Ability to work well within a team
• Ability to work in a fast-paced environment
• Strong verbal and communication skills
Disclaimer: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.