Chief Engineer

Soul Community Planet Colorado Springs, CO
The Chief Engineer is primarily responsible for supervising all engineering areas and departmental personnel. S/He will promote a safe working environment and quality service to achieve maximum guest satisfaction. The Chief Engineer will work with supervisors, inspectors, and department heads to ensure maximum efficiency.

The Chief Engineer shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the SCP Culture & Core Values.
Essential Job Functions:

·      Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

·      Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

·      Maintain complete knowledge of hotel facilities and functions.

·      Maintain positive guest relations at all times.

·      Install, maintain, repair, and operate hotel machinery, equipment, and related systems.

·      Supervises and assists the installation and construction of all work.

·      Maintain the entire building, including landscape maintenance.

·      Develop and implement cost reduction, work simplification, and method improvement programs.

·      Update and maintain engineering policies, procedures, work orders, etc.

·      Communicate and enforce policies and procedures.

·      Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.

·      Ensure that staff reports to work as scheduled. Document any late or absent employees.

·       Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies.

·      Coordinate breaks and assign work duties to staff.

·      Provide proper training and reinforcement to meet standards and requirements.

·      Perform general repairs in maintenance related disciplines, including but not limited to: carpentry, mechanics, plumbing, electrical, and finish work.

·      Prioritize work orders through urgent requests and established hotel area down times in order to minimize inconveniencing guests.

·      Evaluates all engineering leases, contracts, and bids.

·      Effectively interact with department heads.

·      Confers with landscape consultants regarding hotel beautification.

·      Respond to guest room calls as required.

·      Prioritize, plan, schedule, assign, and supervise the engineering department with preventative tasks, work orders, and special projects.

·       Perform daily and weekly property inspections. Ensure property, grounds, and work areas are maintained to standard and that all safety equipment and conditions are up to code.

·       Control expenses within all areas of engineering.

·       Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel.

·      Ensure timely and accurate completion of projects.

·      Inspect, plan and ensure that all materials and equipment are in complete readiness for service

·      Maintain department equipment and supply inventory levels.

·      Ensure security, cleanliness, preventive maintenance and repair of engineering tools, equipment and safety features, according to established procedures and within budget. 

·      Promote sanitation, safety, security efforts, and guest services of the Hotel.

·      Submit weekly progress reports to the General Manager.

·      Submits recommendations to the General Manager for approval.

·      Submits requisitions and purchase orders for materials needed to the General Manager for approval.

·      Follow hotel policy with lost/stolen items.

·      See that all engineering installations, constructions, and operations comply with hotel and government agencies.

·      Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.

·      Participate on the Hotel’s Emergency Evacuation Team.

·      Participate in OSHA/Safety Programs within the hotel through awareness in every day job functions.

·      Implement OSHA and ADA guidelines and programs.


Associate is held accountable for all duties of this job and other duties as assigned.


·         High school diploma or equivalent

·         Five to ten years hands-on experience working on electrical, painting, plumbing, A/C, refrigeration repairs

·         Five years of experience in building and hotel maintenance

·         Vast knowledge of repairing/replacing plumbing systems, HVAC equipment, refrigeration and kitchen equipment

·         Knowledge of swimming pool maintenance and chemicals

·         Experience working safely with heavy machinery and tools

·         Exceptional guest-focus and technical skills

·         Supervisory experience in engineering and/or maintenance

·         Ability to build morale and spirit

·         Fluency in other languages beneficial

Job Requirements:

·         Must be a United States citizen or possess a valid work permit

·         Must be able to read, write, and speak English

·         Must have exceptional communication skills when interacting

·         Must be able to accurately follow instructions, both verbally and written

·         Must be able to read blue prints

·         Must have general computer skills including Microsoft Word and Excel

·         Must be detailed orientated and work well under pressure

·         Must be able to work in a fast paced environment

·         Must be professional in appearance and demeanor

·         Ability to work a flexible schedule that may include evenings, weekends and holidays

·         Must have the ability to deal effectively and interact well with the guests and associates

·         Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner

·         Must have the ability to obtain and/or maintain any government required licenses, certificates, or permits

·         Must have a passion for creating an exceptional experience for all guests

·         Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it.

·         Possess strong motivational, organizational and verbal communication skills.


Working Conditions:
  • Must be able to stand up and move about the facility for the majority of shift
  • Must be able to occasionally lift, carry, push and pull up to 100 lbs.
  • Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally. 
  • Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on a frequent basis
  • Must be able to frequently handle objects and equipment to maintain the facility
  • Must be able to walk outside in a variety of weather conditions (rain, wind, heat)
  • Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat)
  • Must be able to work in variable room temperatures
  • Must be able to work with loud noises
  • Must have good vision, either natural or with corrective lenses

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 This job description in no way states or implies that these are the only duties to be performed by this team member.  He or she will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.


Soul Community Planet is an EEO employer - M/F/Vets/Disabled
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