Housekeeping Manager

HYATT PLACE DEWEY BEACH Dewey Beach, DE $50000.00 per year
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Up to $500 signing bonus

Work directly with Executive Housekeeper in ensuring brand/hotel guest service and sustainability standards are met.

Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards.  

·         Train staff to clean rooms in an efficient manner according to established standards or partner with an external vendor to ensure staff is trained properly.

·         Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. 

·         Issue cleaning supplies and equipment to associates.

·         On occasion, clean rooms or assist staff with cleaning rooms. 

·         Address associate performance and behavior concerns. 

·         Supervise laundry employees.

·         Practice safe work habits and wear protective safety equipment.

·         Ensure overall guest satisfaction.

·         Perform other duties as requested by management.

Position Requirements

·         High School diploma preferred.

·         Previous housekeeping experience or equivalent training required.

·         Previous supervisory responsibility required.

·         Work schedule varies and includes working on holidays, and weekends.

·         Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. 

 

 

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