Banquet Server - Hotel Eldorado
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BANQUET SERVER

Responsible for the setup and takedown of function rooms.  Knowledgeable in serving techniques for various functions.  Must be able to work as a team player within the banquet department.  Provide professional & friendly service to resort guests.

 

PRIMARY RESPONSIBILITIES

  • Be familiar with different types of banquet room set-ups. Ensure each set-up is completed in a neat, professional and efficient manner
  • Have knowledge of serving techniques for various types of functions
  •  Able to serve food and beverage in a professional manner
  • Quickly and efficiently remove dishes as guests finish each meal at the end of each meal or function
  • Maintain the cleanliness of banquet storage areas and function rooms
  • Maintain the stock of linens, cutlery, dishware, glassware and banquet equipment
  • Notifies management of any damage to function rooms
  • Collects items left in function rooms and log into lost and found
  • Assists in the inspection of function rooms prior to a function
  • Ensure all function rooms are “show ready”
  • Communicates information to the appropriate hotel personnel
  • Works well under pressure, can multi-task and is able to prioritize
  • Assist in achieving 4-Diamond standards and service levels
  • Greet and welcome guests in a pleasant, courteous and respectful manner
  • Able to work in a team as well as individually
  • Be an active listener and respond to guest and staff needs
  • Must be flexible, responsible, efficient and punctual
  • Must be energetic and physically fit
  • Be a self-starter, proactive, have an eye for detail and be aware of surrounding expectations
  • Be organized and efficient; keep an open line of communication with staff and management
  • Be familiar with Kelowna and surrounding area attractions and ongoing events in Manteo

 

QUALIFICATIONS

 

  • Good communication and organizational skills
  • Physical Heavy Lifting,  transporting of furniture and equipment
  • Certifications/Skills: Serving It Right, Food Safe, Customer Service 
OR
 
 
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