Health Information Specialist

PinnacleCare Baltimore, MD

Do you have experience in healthcare? Are you looking for a different approach to helping others navigate the complex health care system? Due to growth, we are hiring! Join our team of dedicated and passionate individuals at PinnacleCare!

This is a Monday-Friday position in a non-clinical office setting. You will be responsible for the efficient, accurate, timely, and consistent collection of various media of health information from a variety of external sources in a high volume HIM department. 

This is a hybrid position with the expectation of working in the Baltimore office 2-3 days per week.

Competitive pay and benefits package which includes voluntary health, dental, vision, and company paid life insurance, short and long-term disability, and critical illness benefit. Additional benefits include 401k with company match, PTO, 10 paid holidays, and commuter benefit in the Baltimore market.

Who we are: PinnacleCare is a private health advisory firm that connects individuals and organizations to the world’s most advanced healthcare and facilitates access to top specialists for more streamlined and personalized healthcare experience. PinnacleCare extends a broad range of support for families and organizations to facilitate more efficient access and better outcomes - through Comprehensive Health Advisory Memberships for individuals/families, and Connection Group Benefits available through employers/organizations.

What you will do:  

As a Health Information Specialist, you will collect medical records from a variety of media sources in a high volume environment. Record collection may be high priority and all records must be consistently tracked. Review and quality checks must also be performed. You will review and scan records into a database. You may upload CD imaging to Cloud storage. Daily productivity tracking is required. Medical record authorizations must be completed and accurate in order to obtain records on behalf of the member. Data integrity and protection of member’s health information is essential.

Other Duties: These job duties do not cover or contain a comprehensive list of activities, duties, or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications: To perform this job successfully, you must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

What you will need to be successful in this role:

  • High School Diploma, with 3 years’ experience in Health Information Management with a specific focus on release of information. Associate Degree in Health Information Technology or related curriculum highly preferred.
  • Working knowledge of release of information state, federal, and local regulations.
  • Experience with electronic medical records and scanning highly preferred; proficiency with Microsoft Office products.
  • Customer service oriented with exquisite telephone presentation
  • Must demonstrate excellent written and oral communication skills, astute problem solving skills with the ability to multi-task required.
  • Must be detail oriented with excellent time management skills.

Essential Functions:    

Physical Requirements: While performing the duties of this job, you must be able to walk occasionally. You may occasionally be required to bend or stoop, and you may occasionally be required to lift objects up to 10 pounds. Work will be performed sitting at a desk in an open office and home office setting using office machines such as a copier and fax machine, and a computer, and phone. 

When applying, please provide a cover letter.

PinnacleCare is an EEO employer - M/F/Vets/Disabled
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