Night Auditor - Grande Shores Resort

AVISTA RENTALS LLC North Myrtle Beach, SC
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Night Auditor –  Grande Shores Resort          

Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guest that exceed expectations.

Job description - The night auditor will complete normal front desk duties such as; answering phones, making/cancelling reservations, checking guest in/ out, take payments, and help resolve any guest concerns. The front desk personnel are often the first point of contact for our guest, a friendly welcome is a must. Communicating overnight events to morning staff is essential for a smooth transition. The Night Auditor is needed Tuesday through Saturday nights. 

Job responsibilities -

·         Welcome and acknowledge all guests according to company standards; anticipate and address service needs

·         Register, take payments and assign keys to guests

·         Inform guest of the amenities and services available to them

·         Inform customers on availability and rates

·         Handles any guest issues or complaints, using appropriate service recovery methods

·         Work with the corresponding departments to resolve any property or guest issues

·         Follow all company safety and security policies and procedures; report any maintenance problems/safety hazards

·         Communicate with the morning staff to inform of any task to be completed or updates

Requirements -

·         Available to work a flexible schedule including weekends and holidays

·         Previous experience is preferred but not required

·         Able to work for complete overnight shifts independently

·         Ability to perform computer-based tasks

·         Ability to work independently

Qualifying team members may enjoy the following benefits -

·         Medical insurance

·         Vision, Dental, Disability, Life,  and Accident insurance

·         Paid Vacation

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