There’s a side of Big Sky, Montana that speaks to
those seeking something special. A vast 8,000 acre landscape where stunning
natural beauty and an endless array of alpine adventures blend together to
create a private club and mountain living experience like no other.
Whether it’s winter or summer, Moonlight Basin is
something you won’t soon forget. The mountain scenery, the direct access to
some of the finest skiing at Big Sky Resort, the hiking, the golf and so much
more all add up to the perfect place to work and enjoy Montana.
Moonlight Basin is located right in the middle of
the best things to see and do in Montana. You can visit Yellowstone National
Park. Explore the national forest and wilderness lands. Come down to the town
of Big Sky and shop, eat, and catch some music. Bozeman is a short drive and
easily accessible by Skyline Bus.
sales associates are expected to provide a quality shopping experience for
members and guests of Moonlight Basin. Individuals in this role must have basic
computer skills and the ability to operate a POS station. Attention to detail
is very important for this position as is product knowledge across all the winter
product categories sold.
Retail sales associates are responsible for opening
and closing the retail shop daily. Individuals in this role will be responsible
for managing the retail operation during their shift. Daily management of the
retail shop includes the following:
Creating and maintaining merchandise displays.
Interacting with Moonlight Club members and guests.
Reporting product recommendations, necessary
reorders, and sales updates to the Retail Manager.
Assist with the month end inventory and receiving of
in creating an exceptional guest service culture.
the day-to-day operations of the retail shop, and the execution of all policies
and procedures instituted by the retail manager.
important retail product information to the staff to ensure all staff members
are consistent with dispensing such information to our guests.
the retail shop is clean and organized at all times.
the retail POS, charging member accounts and taking credit card payments.
proper telephone etiquette at all times.
elevate standards of service to exceed the guests’ expectations.
informed on and promote all club activities and services.
friendly and outgoing with a professional demeanor at all times.
Keeps supervisor informed of status and potential
- Give full
attention to what managers, supervisors, co workers and clients are
saying, taking note to understand the points being made, asking questions
as appropriate. Determine the needs of your clients by actively listening
to provide an exceptional product and experience.
with a variety of outdoor activities is helpful.
- Ability to help and share knowledge or expertise with others.
oral and written communication skills.
- Passion for customer service and providing cooperative, responsive,
and courteous assistance to members and guests.
- A professional and courteous demeanor.
- Initiates work
activities, seeks responsibility, and makes efforts to improve knowledge
- Accuracy, attention
to detail, thoroughness, and neatness.
to work alone during certain parts of the day.
be well groomed and adhere to dress code/uniform and personal appearance
standards defined in the associate handbook.
- Able to
accommodate 5, 8-hour workdays or another variation of 40 hours/ week with
extensive overtime during peak business periods, 30 minutes for lunch
be available to work weekends, holidays, and possible overtime.
have a valid driver's license.
School diploma and/or equivalent education
This job description is only a summary of the
typical functions of this position and should not serve as an exhaustive or
comprehensive list of all the possible duties, tasks and responsibilities for
this specific job. The
responsibilities, tasks, and duties of this position might differ from those
outlined above and other duties may be assigned as necessary.
We are proud to be an EEO/AA employer M/F/D/V.