About Us and Why We’re Hiring
We’re passionate about building an extraordinary business. We define an extraordinary business as one that knocks the socks off of the customers, the employees, the communities that we operate in, and the owners. We don’t sacrifice any stakeholder group over another. For 20 years we have rented and serviced dumpsters for residential and commercial customers working on remodeling and clean-up projects. Google us and see our great reviews!
Captain Hook is primed for growth, and we’re looking for the right talent and experience to help us get there.
Our primary requirement for joining our team is that you share our core values. We’re proud of the culture that we’re building. So if these core values resonate with you, you’ll probably feel right at home.
We also have quantitative requirements:
You must have at least 3 years of personnel management experience in an equipment rental, waste management, or construction site management setting.
You must have at least 2 years of experience working quickly and precisely in dispatching software, equipment rental software and/or CRM software.
Applicants with a CDL-A or CDL-B license will be given top priority and, if hired, receive additional base pay.
Who You’d Be Working With
A team of 2-4 commercial drivers will report to you. You are the first point of escalation for customer issues, driver problems, and equipment problems. You report directly to the VP of Operations and will sit on the Operations Leadership team.
How You’ll Work at Captain Hook
Responsibility and Empowerment
You are responsible for the complete day-to-day operations and profitability of your location. As such, you manage the four most important assets in our company: the drivers, the dumpsters, the trucks, and your physical location. It’s critical that the drivers are happy, focused, and productive, that the assets are well-maintained, and their use optimized for the long-term success of the company.
Because this is an on-location position, you must possess the ability to work independently. This includes problem-solving and initiative!
This position is at our Austin, TX location and you are required to work on site each workday.
Day in the Life
You will welcome your drivers at 7 AM M-F and provide daily oversight and assistance for their pre-trip equipment inspections as well as conducting once weekly team meetings. Once the drivers are off on their routes (that you will have assigned the previous day), you will ensure all dumpster, truck, yard, and office maintenance tasks are handled.
During the day you will manage any route additions/cancellations and any escalations. You will have weekly video-based meetings with the Operations Leadership team as well as regular communication via chat, phone, and video conference with colleagues throughout the day.
At the end of the day, you will sign off on completed routes, construct the next days’ routes, ensure all rents due are properly charged, and ensure post-trip inspections are performed by the drivers. When things are running smoothly, we typically work 40 hours a week. There are occasions when external demands push us outside normal business hours.
Compensation starts at $65k per year, plus quarterly bonuses tied to performance and overall profitability. You will be eligible for both paid time off and paid holidays. We also offer great medical and dental insurance plans.
Compensation for candidates with a valid CDL-A or CDL-B will start at $75k per year and candidates will be expected to assist in occasionally ferrying equipment to and from repair and storage sites as well as jumping in to fill driver absences on the rare occasions when high demand warrants it.
If this sounds like your ideal environment, read on because now we want to talk about YOU. You will play an instrumental role in taking this company to the next level...
You, Our New Location Manager
You’re a fantastic manager who is ready to join a great culture and be an instrumental part of an exciting, fast-paced team!
You’re our person if:
You are highly personable and able to manage a wide range of personalities.
You are a dynamic, systematic and methodical leader.
You develop processes and audit the people performing them for compliance, while continuously improving them.
You enjoy building and leading high-performance teams.
You thrive in and contribute to a culture of accountability.
You’re enthusiastic about learning new things and about contributing to the company’s overall growth and improvement.
Captain Hook is an equal opportunity employer. We value diverse backgrounds, experiences, beliefs, and abilities. Part of creating an exceptional business is creating an exceptional environment for all employees. All are welcomed and encouraged to apply. We are interested in every qualified candidate who is eligible to work in the United States. We are not able to sponsor visas.
Must be legally eligible to work in the United States
Must have the ability to perform the physical requirements of the position with or without reasonable accommodations.
Covid vaccination required.
How to Apply
Read and follow these directions.
Attach a resume in PDF format.
Include a cover letter in PDF format telling us:
-Why this specific position interests you
-Which of our Core Values resonates with you the most
-Your top 3 criteria when looking to join a new team or company
Yes, we really do read cover letters and this is a real requirement