Hospice Clinical Services Manager

Clinical Services Manager

Broad Reach Hospice – 1455 Main Street (Route 28), Chatham, MA

Annual Salary Range: $100,000 - $125,000 (commensurate with experience)

Required Qualification: Licensed Massachusetts Registered Nurse

About Broad Reach Hospice

Broad Reach Hospice offers a full range of compassionate and caring hospice services to individuals and families facing a life-limiting illness. Our goal is to ensure quality time and promote a sense of peace for every patient we serve. Whether in a private home, assisted living, or nursing facility across Cape Cod, our experienced professionals provide medical, spiritual, educational, and psychosocial support to optimize quality of life and uphold dignity at every stage.

For four decades, Broad Reach Healthcare has been family owned and locally operated—never corporate. Our long-standing commitment to Cape Cod means every decision we make is guided by what’s best for our patients, families, and community.

Position Overview:

The Hospice Clinical Manager provides leadership for hospice clinical services, ensuring high‑quality care and alignment with the organization’s mission and standards. The role collaborates with operational leaders, medical directors, and business development to support clinical excellence, regulatory compliance, risk mitigation, and service growth. This position requires strong knowledge of hospice regulations, effective communication skills, and the ability to lead and support a multidisciplinary team.

Duties & Responsibilities:

• Oversight of direct and indirect patient services provided by nursing and home health aide teams

• Provides clinical oversight, mentoring, and guidance to interdisciplinary team members

• Assists in development and maintenance of clinical policies and procedures that comply with federal and state regulations and CHAP standards.

• Ensures compliance with healthcare regulations and governance standards

• Ensure compliance with the performance improvement program design by QAPI team.

• Communicate effectively with families, caregivers, and providers regarding goals of care and clinical updates

• Facilitates IDT meetings and care conferences

Qualifications:

• Licensed Massachusetts Registered Nurse - required

• Minimum of three (3) years' experience in health care management, home health, hospice, or related health programs required.

• Two (2) years of hospice experience required with intimate knowledge of Medicare/Medicaid regulations.

• Hospice Clinical Leadership experience preferred

• Demonstrated ability to develop and maintain relationships in the communities served as well as within a company.

• Skilled at establishing/maintaining working relationships with key staff, marketing contacts, and clinical staff to ensure thorough understanding of Hospice Care Mission and services.

• Experience in analyzing processes, improvement planning, supporting change, and effectively managing priorities.

• Ability to function in a fast-paced office environment.

Comprehensive Benefits:

Broad Reach offers a robust benefits package to support your health, career, and life balance, including:

• Health, dental, and vision insurance
• Disability, life, and retirement plans
• Paid vacation, holidays, and personal time
• Tuition reimbursement, student loan forgiveness and continuing education programs
• Flexible schedules and family-friendly workplace culture
• Employee recognition events and wellness initiatives

Apply Now

If you want to make a positive impact on our patients’ lives, we’d love to hear from you.

Apply today to join Broad Reach Hospice's vibrant team of healthcare professionals.

As an employee of Broad Reach Healthcare, you are more than just an employee - you are a member of the Broad Reach Family.

Please visit our careers page to see more job opportunities.