Title Officer Manager

Title Alliance LTD Surprise, AZ TBD
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JOB SUMMARY

The Title Manager manages Title Officers in our Joint Ventures in AZ and NM.  Develops, trains and retains an effective office support team(s) to meet objectives for profitability and growth. Works with executive management to carry out office(s) programs, policies, and objectives.

 DUTIES & RESPONSIBILITIES

·        Implements and manages programs and practices to meet or exceed operating objectives, including profitability, office budget, revenue and transaction volumes, core services utilization, space utilization, and other key operating metrics as defined by executive management. 

·        Executes programs, processes and practices to achieve goals and initiatives. 

·        Communicates, implements and supports company programs, initiatives, changes, and information to staff.  (Examples - marketing programs, technology initiatives, human resource programs, etc.). Displays a positive commitment and loyalty to the company and brand.

·        Manages staff including selecting, training, developing, evaluating, coaching, motivating, scheduling, supervising, and administering salary.

·        Provides timely and accurate reporting and information as requested and/or as needed for effective management. 

·        Achieves high participation and satisfaction in training and education programs and initiatives.

·        Implements office activities and community outreach to create positive office morale and community exposure.

·        Develops and maintains a positive and motivated office environment through good communications, strong staff relationships, and office events and programs.  Minimizes and effectively resolves staff conflicts or complaints. 

·        Develops and maintains knowledge of all applicable company policies and procedures, regulations and guidelines, and industry market information and trends.

·        Ensures staff compliance with all applicable company and regulatory policies and procedures.

·        Performs other duties as assigned.

·        Adheres to company policies and guidelines.

 QUALIFICATIONS

EXPERIENCE

o   General business experience in sales, management, or administrative management to include, supervisory experience and business planning.        

o   Previous management experience with successful results in both profit management and employee retention desired.

 EDUCATION

o   Bachelor’s degree in business related field or equivalent work experience and knowledge.

 KNOWLEDGE AND SKILLS                        

o   Adaptable: adapts to new, different, or changing requirements

o   Attentive to details

o   Business fundamentals: recognizes the importance of maintaining privacy and confidentiality of company information, as well as that of customers and co-workers, and complies with intellectual property laws

o   Critical thinking: uses logical thought processes to analyze and draw conclusions

o   Customer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clients

o   Dependable and reliable: displays responsible behaviors at work

o   Initiative: demonstrates a willingness to work and seeks out new work challenges

o   Integrity: treats others with honesty, fairness and respect

o   Planning and organizing: plans and prioritizes work to manage time effectively and accomplish assigned tasks

o   Competent technology skills to include basic MS Office skills or similar productivity software, proficiency with internet applications

o   Problem solver: applies critical thinking skills to solve problems by generating, evaluating, and implementing solutions

o   Professional: maintains a professional demeanor at work

o   Proficient in English

o   Reading: understands written sentences and paragraphs in work-related documents; applies what is learned from written material to work situations

o   Respectful: works effectively with those who have diverse backgrounds

o   Team player: demonstrates the ability to work effectively with others

o   Technology: uses information technology and related applications to convey and retrieve information; demonstrates strong computer/typing skills in Microsoft Office, email programs, and internet browsers

o   Verbal communication: maintains open lines of communication with others

                       

                                                        

                                             

Title Alliance LTD is an EEO employer - M/F/Vets/Disabled
 
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