The Title Manager manages Title Officers in
our Joint Ventures in AZ and NM. Develops,
trains and retains an effective office support team(s) to meet objectives for
profitability and growth. Works with executive management to carry out
office(s) programs, policies, and objectives.
Implements and manages programs
and practices to meet or exceed operating objectives, including profitability,
office budget, revenue and transaction volumes, core services utilization,
space utilization, and other key operating metrics as defined by executive
Executes programs, processes and
practices to achieve goals and initiatives.
Communicates, implements and
supports company programs, initiatives, changes, and information to staff. (Examples - marketing programs, technology
initiatives, human resource programs, etc.). Displays a positive commitment and
loyalty to the company and brand.
Manages staff including selecting,
training, developing, evaluating, coaching, motivating, scheduling,
supervising, and administering salary.
Provides timely and accurate
reporting and information as requested and/or as needed for effective
Achieves high participation and
satisfaction in training and education programs and initiatives.
Implements office activities and
community outreach to create positive office morale and community exposure.
Develops and maintains a positive
and motivated office environment through good communications, strong staff
relationships, and office events and programs.
Minimizes and effectively resolves staff conflicts or complaints.
Develops and maintains knowledge
of all applicable company policies and procedures, regulations and guidelines,
and industry market information and trends.
Ensures staff compliance with all
applicable company and regulatory policies and procedures.
Performs other duties as assigned.
Adheres to company policies and
o General business experience in sales, management, or administrative
management to include, supervisory experience and business planning.
o Previous management experience with successful results in both profit
management and employee retention desired.
o Bachelor’s degree in business related field or equivalent work
experience and knowledge.
KNOWLEDGE AND SKILLS
o Adaptable: adapts to new, different, or changing requirements
o Attentive to details
o Business fundamentals: recognizes the importance of maintaining privacy
and confidentiality of company information, as well as that of customers and
co-workers, and complies with intellectual property laws
o Critical thinking: uses logical thought processes to analyze and draw
o Customer focused: is pleasant, courteous, and professional when dealing
with internal and external customers or clients
o Dependable and reliable: displays responsible behaviors at work
o Initiative: demonstrates a willingness to work and seeks out new work
o Integrity: treats others with honesty, fairness and respect
o Planning and organizing: plans and prioritizes work to manage time
effectively and accomplish assigned tasks
o Competent technology skills to include basic MS Office skills or
similar productivity software, proficiency with internet applications
o Problem solver: applies critical thinking skills to solve problems by
generating, evaluating, and implementing solutions
o Professional: maintains a professional demeanor at work
o Proficient in English
o Reading: understands written sentences and paragraphs in work-related
documents; applies what is learned from written material to work situations
o Respectful: works effectively with those who have diverse backgrounds
o Team player: demonstrates the ability to work effectively with others
o Technology: uses information technology and related applications to
convey and retrieve information; demonstrates strong computer/typing skills in
Microsoft Office, email programs, and internet browsers
o Verbal communication: maintains open lines of communication with others
Title Alliance LTD is an EEO employer - M/F/Vets/Disabled