Accounts Receivable - Deduction Specialist
Note To All Interested Candidates:
Character matters.
Sure, we’re looking for an all-star player who has the chops and the experience to take this role by the horns and run with it. But talent alone doesn’t cut it for us.
Our actions are guided by our values of Respect, Commitment, Creativity, Teamwork and Fun. These aren’t just words to us but are values we push ourselves to work by and inspire in others.
We’re a passionate group of hard-working people, obsessed about sales and service.
We know nothing matters more than a happy customer and that saying “that’s not my job” gets us nowhere.
We know how fun it feels to win, and love pushing ourselves towards that rush.
As a leading sports-lifestyle distribution company with over 50 years of success under our belts, we’re firing on all cylinders to take our company to the next level with a growing stable of world-class brands.
The good news? YOU could be a part of it.
REPORTS TO: Credit Manager
LOCATION: Pointe Claire/Hybrid Work Model
POSITION SUMMARY
The Accounts Receivable/Deduction Specialist is responsible for managing and resolving chargebacks and deductions from major retail accounts across the U.S. and Canada. This role focuses on validating claims, recovering revenue, and ensuring compliance with vendor and customer agreements.
KEY RESPONSIBILITIES
Chargeback & Deduction Management
Review, analyze, and process chargebacks and deductions from major retail accounts
Validate claims related to short shipments, pricing discrepancies, returns, and allowances
Investigate discrepancies using invoices, purchase orders, shipping records, and agreements
Determine validity of deductions and identify root causes
Recovery & Dispute Resolution
Challenge invalid deductions and work directly with customers to negotiate resolutions
Recover revenue through effective dispute management
Collaborate with internal teams (Sales, Logistics, Finance) to resolve issues
Contract & Compliance Review
Review vendor and customer agreements to understand chargeback policies and terms
Ensure internal processes align with contractual obligations
Identify risks or gaps in agreements that could lead to financial exposure
Reporting & Process Improvement
Monitor trends and recurring issues across accounts
Recommend and implement process improvements to reduce future deductions
Track and report on deduction volumes, recovery rates, and account performance
Support month-end reconciliation and ensure financial accuracy
Additional Responsibilities
Assist the Credit Manager with account openings and related tasks
QUALIFICATIONS
Bachelor’s degree in business, Finance, Accounting, or related field (or equivalent experience)
Experience in chargebacks, deductions, or accounts receivable (preferably in a distribution environment)
Strong analytical skills with high attention to detail
Advanced Excel skills for data analysis and reporting
Ability to review and interpret vendor/customer agreements
Strong communication, negotiation, and problem-solving skills
WHY MINT?
Competitive group insurance plan – Top of the line health & dental coverage with competitive rates & Mint covers 50% of premium costs
Investing in your future – RRSP matching plus at-source contributions to your TFSA and RRSP
Professional growth support – Dedicated funding for learning and development
Meaningful employee experience – Budgeted activities, events, and services designed to truly engage our team based on real employee feedback
Recognition & rewards – We celebrate individual contributions through equitable, competitive compensation, company-wide bonuses, and ongoing performance and salary reviews
Exceptional onboarding – A best-in-class program that helps you integrate quickly, ramp up faster, and start making an impact right away
Hybrid work model – we embrace a balance of in-office & remote work that complements employee wellbeing, collaboration & productivity.
Please visit our careers page to see more job opportunities.