Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair
- Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Diagnoses cause of any malfunction and performs the repair.
- Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
- Documents all work performed and recommended on the repair order.
- Ensures that customers' vehicles are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
- Complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Reports any safety issues immediately to management.
- Operates all tools and equipment in a safe manner.
- Keeps shop area neat and clean.
- Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
- Road tests vehicles when required or refers to the test technician.
- Participates in manufacturer-sponsored training programs, schools, and events.
- Saves and tags parts of the job if under warranty or if requested by the customer.
- Examines the assigned vehicle to determine if further safety or service work is required or recommended.
- Reports machinery defects or malfunctions to supervisor.
- Communicates with parts department to obtain needed parts.
- Other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidates must be able to satisfactorily pass a criminal background check and pre-employment drug test, as well as have and maintain a valid driver's license.
EDUCATION and/or EXPERIENCE:
- Two to four year’s related experience and/or training; or equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating and repair instructions, and procedure manuals.
- Ability to read, analyze, and interpret technical procedures, or industry regulations.