Facilities Team Member

Facilities Team Members are responsible for performing routine and preventative maintenance to protect the assets of the resort and to keep the resort running smoothly. Ensures a safe, quality resort experience that improves guest satisfaction.   

Essential Functions 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Perform preventative maintenance in guest rooms and on equipment, including painting, wallpapering, sheet rock, tile repair, changing light bulbs and filter cleaning.
• Perform swimming pool maintenance duties according to manufacturer specifications and local health department regulations.
• Respond promptly to elevator breakdowns.
• Respond to and resolve maintenance service requests in a courteous, efficient, safe manner.
• Assist with outdoor seasonal work including snow removal.
• Maintain accurate maintenance records.
• Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Performs other duties as directed.
• Weekly attendance to Aloha Culture Meeting. 

Competencies 

• Communication Proficiency.
• Guest Focus.
• Problem-solving Skills.
• Teamwork.
• Organizational Skills. 

Supervisory Responsibility
This position has no supervisory responsibility. 

Work Environment 
This position operates indoors and outdoors in a hotel setting. This role requires good physical resilience and ability to work at a high pace while standing throughout the day. 

Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. This position may require Team Members to work outside in all inclement/extreme conditions. The position may require lifting of products weighing up to 75 pounds. 

PHYSICAL ENVIRONMENTAL DEMANDS: 

• Stand- Over 2/3rd of the time
• Walk- Over 2/3rd of the time
• Sit- Under 1/3rd of the time
• Use hands to fingers, handle or feel- Over 2/3rd of the time
• Reach with arms and hands- Over 2/3rd of the time
• Climb or balance- Up to 2/3rd of the time
• Stoop, kneel, crouch or crawl- Up to 2/3rd of the time
• Talk or hear- Over 2/3rd of the time
• Lift minimum of 5lbs.- 75 lbs.- Over 2/3rd of the time
• Adherence to all policy and procedures delineated in the ICONA Handbook 

Position Type/Expected Hours of Work 
This is a full-time position. This role requires forty plus hours to include nights, weekends and holidays. 

Travel 
No travel is expected for this position. 

Required Education and Experience 

• High school diploma, or equivalent.
• Prior Maintenance experience. 

Additional Eligibility Qualifications 

• Certification from technical school. 

Other Duties 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.