Property Administrator

Property Administrator

Location: Edmonton, Alberta
Employment Type: Full-Time, Permanent
Reports To: Area Manager

About Zen Residential

Zen Residential is a growing residential property management company dedicated to creating exceptional resident experiences and building strong communities across Alberta and Saskatchewan. We take pride in delivering outstanding service while fostering a collaborative and supportive workplace where team members can grow and succeed.

Position Summary

Reporting to the Area Manager, the Property Administrator plays a key role in supporting property operations, resident relations, inspections, maintenance coordination, and administrative functions across the portfolio. This position requires a highly organized and service-oriented professional who enjoys working in a fast-paced environment and delivering exceptional customer service.

Key Responsibilities

• Coordinate and conduct annual, renewal, and quarterly property inspections.
• Prepare inspection reports and document findings.
• Track and manage service requests to ensure timely completion.
• Maintain accurate property, resident, and operational records within Yardi and SharePoint.
• Monitor action trackers and follow up on outstanding tasks.
• Prepare letters, reports, and other property management documentation.
• Review contracts and monitor key dates, requirements, and obligations.
• Perform general administrative duties, including data entry and document management.
• Respond to resident inquiries and requests in a professional and timely manner.
• Coordinate resident communications related to inspections, maintenance, move-ins, move-outs, and lease renewals.
• Coordinate maintenance schedules, inspections, and service appointments.
• Monitor smart building systems and coordinate repairs with vendors as required.
• Assist with property improvement projects, including obtaining quotes and tracking project progress.
• Review security reports and coordinate follow-up actions when required.
• Monitor move-ins, move-outs, and lease renewals to ensure deadlines are met.
• Maintain accurate lease and occupancy records.

Qualifications

• Minimum 2 years of experience in property management, real estate administration, or a related administrative role.
• Post-secondary education in Business Administration, Property Management, Real Estate, or a related field is preferred.
• Experience with Yardi or similar property management software is strongly preferred.
• Proficiency with Microsoft 365, including Outlook, Word, Excel, Teams, and SharePoint.
• Strong organizational, time management, and multitasking skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and problem-solving abilities.
• Valid driver's licence and reliable transportation.
• Property management certification is considered an asset.

Why Join Zen Residential?

• Competitive compensation package.
• Health and dental benefits.
• Paid vacation.
• Professional development opportunities.
• Supportive and collaborative team environment.
• Opportunities for growth and advancement within a growing organization.

Zen Residential is committed to creating an inclusive and diverse workplace. We welcome applications from individuals of all backgrounds and experiences.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.