Freight Supervisor

Freight Supervisor

Ecampus.com has immediate opening for a full-time Freight Supervisor in our Lexington, Kentucky Distribution Center.  Two years’ experience is required. 

Responsibilities:

• Measure and report key service level deliverables and performance indicators on a daily, weekly, and monthly basis to ensure operational goals are met. Drives improvement to all key metrics required by the business.
• Act as functional expert and leader, collaborating closely with other departments to achieve customer satisfaction.
• Perform pricing and cost/service analysis, and owns the carrier management processes such as selection, qualification, business reviews, and performance evaluation.
• Identify operational and technological factors that impact customer satisfaction and revenue, and proactively make recommendations for strategic change and/or process improvement.
• Regularly interacts with senior management on executive-level matters related to growth, profitability, and operational efficiencies.
• Monitor and support freight payment process issues between carriers and the Company, related to rejected freight bills, short payments, rate discrepancies, general aging issues, etc.
• Demonstrate flexibility and adaptability while handling day-to-day challenges confidently, adjusting to multiple demands, and shifting priorities in an environment of ambiguity and rapid change.
• Promote a working environment that encourages employee involvement to achieve operational excellence.
• Actively participates in providing a safe and harmonious working environment for all employees.
• Other duties as assigned.
• Ensures that loads are booked and delivered as scheduled.
• Searches for carriers to cover loads in problem areas.
• Qualifies carriers and maintains accurate rate, contract and insurance records.
• Establishes Booked Freight Cost with vendors.
• Negotiates contract rates and conditions with carrier.
• Administers "pallets owed" to vendor program.
• Books loads with appropriate vendor.
• Initializes billbacks to vendors for lost freight opportunities
• Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
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Requirements:

• A Bachelor’s degree in related area (Logistics, Supply Chain, Operations Management, etc.); Master’s degree a plus.
• Minimum of 5 years of experience in inventory management, supply chain management, transportation, and distribution center operations.
• Experience as a Manager with direct reporting responsibilities.
• Previous hands-on experience in carrier management and negotiations.
• In-depth experience in freight cost analysis,
• Ability to create, justify and manage local and regional logistics projects that ensure continuous improvement to operations.
• Strong communication, problem-solving, and management skills are a must.
• Ability to engage and influence direct and indirect reports and peers.
• Proficient in Microsoft Office.