Freight Supervisor

A Book Company Lexington, KY


Freight Supervisor has immediate opening for a full-time Freight Supervisor in our Lexington, Kentucky Distribution Center.  Two years’ experience is required. 


  • Measure and report key service level deliverables and performance indicators on a daily, weekly, and monthly basis to ensure operational goals are met. Drives improvement to all key metrics required by the business.
  • Act as functional expert and leader, collaborating closely with other departments to achieve customer satisfaction.
  • Perform pricing and cost/service analysis, and owns the carrier management processes such as selection, qualification, business reviews, and performance evaluation.
  • Identify operational and technological factors that impact customer satisfaction and revenue, and proactively make recommendations for strategic change and/or process improvement.
  • Regularly interacts with senior management on executive-level matters related to growth, profitability, and operational efficiencies.
  • Monitor and support freight payment process issues between carriers and the Company, related to rejected freight bills, short payments, rate discrepancies, general aging issues, etc.
  • Demonstrate flexibility and adaptability while handling day-to-day challenges confidently, adjusting to multiple demands, and shifting priorities in an environment of ambiguity and rapid change.
  • Promote a working environment that encourages employee involvement to achieve operational excellence.
  • Actively participates in providing a safe and harmonious working environment for all employees.
  • Other duties as assigned.
  • Ensures that loads are booked and delivered as scheduled.
  • Searches for carriers to cover loads in problem areas.
  • Qualifies carriers and maintains accurate rate, contract and insurance records.
  • Establishes Booked Freight Cost with vendors.
  • Negotiates contract rates and conditions with carrier.
  • Administers "pallets owed" to vendor program.
  • Books loads with appropriate vendor.
  • Initializes billbacks to vendors for lost freight opportunities
  • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed








  • A Bachelor’s degree in related area (Logistics, Supply Chain, Operations Management, etc.); Master’s degree a plus.
  • Minimum of 5 years of experience in inventory management, supply chain management, transportation, and distribution center operations.
  • Experience as a Manager with direct reporting responsibilities.
  • Previous hands-on experience in carrier management and negotiations.
  • In-depth experience in freight cost analysis,
  • Ability to create, justify and manage local and regional logistics projects that ensure continuous improvement to operations.
  • Strong communication, problem-solving, and management skills are a must.
  • Ability to engage and influence direct and indirect reports and peers.
  • Proficient in Microsoft Office.


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