Career Navigation/Admin Assistant (Belle Chasse, LA)

Job Title:

Career Navigation & Admin Assistant

Reports To: Project Manager

Division:

Goodworks

Classification: HR/FT

Supervises:

N/A

Reviewed/Revised:  11/18/2022

Essential Functions:

Work alongside Human Resources, Program Manager, job coaches, and other staff to assist with everyday duties that support clients throughout the three phases of the Opportunity Accelerator Framework; communicate with service providers to assist with the evaluation of client progress; offer counsel and guidance as needed; assist with the initiation of supportive service requests; maintain the operation of the computer lab; instruct clients and staff in the use of computer lab technology and software applications; monitor client activities in the computer lab; and perform additional administrative duties as assigned.

Responsibilities:

This job requires knowledge of coaching and mentoring; working under direct supervision using standardized routines; providing information and/or advising others; assist staff with assigned tasks including data entry and research.

1.      Assist with the maintenance of case documentation (i.e., client records, including progress notes and all other relevant information to assist clients and to comply with grant requirements).

2.      Assist with the review and verification all documentation submitted to support request for assistance in accordance with program guidelines; explain to clients their rights, responsibilities, required actions, and other available services based on the clients’ ability to be successful.

3.      Assist with the creation of assessments and evaluations to analyze participants knowledge and understanding of Job Readiness and/or PRE-ETS curriculum.

4.      Assist with maintaining documentation of attendance records and provide participation information to

program managers and/or career navigators as applicable.

5.      Enter enrollment and service delivery data into case management system.

6.      Create and research training exercises that will enhance the growth and development of the participants.

7.      Directs visitors by maintaining employee and department directories.

8.      Stay informed of any policies, procedures, or activities of assigned program(s) and comply with those changes as appropriate.

9.      Stay informed of program operations and assist in the development and implementation of corrective action plan where needed.

10.   Conduct outreach to community providers and employers to gather collateral information in support of service planning as needed.

11.   Maintain professional knowledge in applicable areas and keep abreast of changes in job-related rules, statues, and laws; read and interpret professional literature; attend workshops, meeting, and seminars if applicable.

12.   Adhere to work site rules and regulations regarding company policies, dress, parking, lunch, and breaks, etc.

13.   Keep the Program Manager and Human Resources Manager informed of unusual and/or crisis situations as they arise.

14.   Actively participate in team meetings and trainings.

15.  To perform assigned clerical duties as requested by the Project Managers.

16.  To complete special projects as assigned by the Project Managers.

17.  To maintain the Contract division’s operational & personnel files in an accurate, organized & up-to-date fashion.

18.  To prepare assigned correspondence, reports, manuals, memos, forms, etc. originating from the Contracts division.

19.  Prepare Purchase order request as needed.

20.  Assist Human Resource with the orientation of the new employees.

21.  Assist in properly executing the annual equipment inventory.

22.  Manage the distribution and collection of H.R. directed communication and annual requirements, to include but not limited to annual/90 day evaluations, annual benefit packages, ect..

23.     Complete other tasks as assigned.

Skills and Abilities:

1.      Ability to organize, work effectively, conceptualize, and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.

2.      Ability to maintain good working relationships with staff, volunteers, clients, and others.

3.      Ability to integrate resources, policies, and information for the determination of procedures, solutions, and other outcomes.

4.      Must have excellent organizational skills and be able to complete projects efficiently and independently.

5.      Must have excellent communication skills including verbal, phone, word processing, email, and internet.

6.      Must have good public relations skills and the ability to work with employees and the public.

7.      Must establish and maintain effective working relationships with, and among, all personnel.

8.      Must be able to read, write and communicate clearly in English.

9.      Must be able to work occasionally long or extended hour, including weekends.

10.   Must be able to function in a hectic work environment with occasional periods of high stress.

11.   Must maintain strict confidentiality of all information.

Requirements:

1.      Minimum of BA or BS degree is required or three years of professional experience in criminal justice, social work, employment counseling, placement, human services, or public administration.

2.      Excellent oral and written communication skills.

3.      Must be proficient in operating a computer and experience with Microsoft Office (Word, Excel, PowerPoint, Outlook), and other social media applications.

4.      Must provide own transportation.

5.      Must be able to clear DMV check.

6.      Must possess valid operator’s license and maintain current vehicle registration, liability insurance and vehicle inspection.

7.      Must be ambulatory.