Customer Service Representative

We are seeking a dedicated and friendly Customer Service Representative to join our growing team. As the first point of contact, you will be responsible for providing excellent support, answering inquiries, and ensuring a positive experience for our customers. If you love technology, have customer service experience, and are looking for a great position to accelerate your career, this role would be a great fit for you.

What's in it for you?

· A role to kickstart your career in a growing company and professional industry

· A great team environment with opportunities to volunteer in the community!

· An uncapped opportunity to increase your income

· Partial company-paid medical & dental for you and your family!

· 100% company-paid life, short-term and long-term disability benefits.

· 401(k) Safe Harbor plan with up to a 4% company match

· Health Savings Accounts and/or Flexible Spending Accounts supported with company contributions.

· Generous discretionary paid time off package with immediate eligibility.

What will you be expected to do?

· Establish and manage positive relationships with new and existing clients

· Deliver exceptional customer service

· Support client's needs and requests

· Learn and understand the company's systems' functionality

· Engage clients in product features and functionality

What do you need to bring?

· A passion for customer service

· Strong data entry and phone-based customer support skills

· High attention to detail

· Great communication and organizational skills

· A high level of integrity and the capacity to find something positive in everything

· An inquisitive nature and the skill to ask engaging questions

· A commitment to teamwork

Benefits:

· 401(k)

· 401(k) matching

· Dental insurance

· Health insurance

· Life insurance

· Paid time off

· Referral program

· Vision insurance

We are an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, sexual orientation, veteran status or any other status protected by federal, state or other applicable laws. Reasonable accommodations request to apply or participate in the interview process may be submitted to internalhr@payentry.com.