Waterfront Supervisor

Department: Recreation

Reports To:  Director of Recreation and Wellness or Recreation Manager

Salary:  $18-$20/hour, commensurate with experience/this is a professional level position                   

Position Summary: The Waterfront Supervisor is responsible for overseeing and coordinating the seasonal operation and maintenance of the waterfront, including sailing classes, dock operations, supervision of Lakeside Sailing Center Staff, staff scheduling, safety, boat rentals (sailboats, kayaks and stand-up paddleboards); cleanliness of the beach area, waterfront, Splash Park and Sailing Center; and overseeing recreation events.

About Lakeside Chautauqua: Lakeside Chautauqua is a family destination that has pioneered the act of nurturing mind, body and spirit for 150 years. Conveniently located between Toledo and Cleveland on Lake Erie’s south shore, Lakeside offers a robust summer programming season packed with cultural, educational, spiritual and recreational opportunities. Within the one-square-mile community, you’ll find hundreds of unique Victorian cottages, a concert auditorium, arts center, historic waterfront hotel, movie theater, pool, tennis, sailing, shopping, dining and much more. Join our team this year to help Lakeside celebrate its 150th Anniversary. For more information, visit lakesideohio.com/employment.

Essential Duties & Responsibilities:

·         Support the mission of Lakeside Chautauqua and a culture of belonging at the Waterfront and Sailing Center

·         Supervise all department staff and coordinate staff schedules to support rental operations, sailing programs, lessons, and events.

·         Oversee Sailing Center/Waterfront daily operations, programs, special events, including lessons and clinics, and special groups programming

·         Coordinate sailing lessons, paddleboard classes, other waterfront classes and activities with instructors and staff

·         Coordinate with Waterfront Rental Center to ensure all scheduling and registering of lessons, programs, events, etc. is done accurately and efficiently

·         Collaborate with Waterfront Rental Center staff to maintain accurate participant information for all sailing classes, waterfront recreation programs as appropriate.

·         Provides excellent customer service to ensure high quality experience, encourage repeat visitors and community participation in programs and events

·         Oversee the waterfront, Sailing Center, and dock areas; serve as the Safety Area Coordinator for the waterfront; conduct facility safety checklists regularly 

·         Organize daily/regular cleaning and maintenance of all waterfront facilities, Splash Park and beach area (such as seaweed, trash, sweeping sand) 

·         Coordinate periodic EAP/water rescue drills with Sailing and Waterfront Staff, Safety and Security Services and Recreation Manager

·         Effectively carry out Emergency Action Plan and skillfully respond to first aid situations  

·         Review and sign off on all incident reports and submit to HR within the same day

·         Communicate and coordinate all weather and emergency related closures of dock, waterfront, kiddie pool, splash pad with Safety and Security Department, Director of Recreation and Wellness and Waterfront Rental Center Staff

·         Oversee that all Lakeside Chautauqua, Departmental, and Facilities (including dock) rules and regulations are adhered to

·         Maintain required signage stating safety rules, swimming hours and regulations 

·         Interact with facility and watercraft users to ensure safe utilization and adherence to policies and procedures

·         Maintain an inventory of all sailboats, swimming/safety equipment and supplies 

·         Conduct mid- and end of season employee evaluations with Recreation & Wellness Manager 

·         Assist with boat storage agreements; coordinate with Waterfront/Information Center staff to ensure all watercrafts are stored correctly and safely 

·         Works to ensure all facilities and equipment are clean, organized and in good working condition and communicates immediately any facility or equipment needs or work orders

·         Ensures customer relations and satisfaction are of highest priority and works to resolve all related issues tactfully, effectively, in a timely manner.  

·         Other duties as assigned by Director of Recreation and Wellness or Recreation Manager

Qualifications:

·         Position reserved for adult professional

·         Certification in Basic Life Saving (CPR/First Aid/AED)

·         American Red Cross Lifeguard certification, U.S. Sailing Instructor certification.

               or experience in water rescue and First Aid is a plus, but not required

·         Must hold or obtain an Ohio Boating Safety Education Certification

·         Min 3 years supervisor or coaching experience preferred,

·         Requires working knowledge of water safety, safe boating practices for all watercrafts including kayaks, paddleboards, sunfish sailboats, and power boat handling of chase boats

·         Strong ability to motivate and lead staff and students

·         Excellent organizational, analytical, and problem-solving skills.

·         Exceptional communication and customer service skills

How to Apply:

Please attached any related certifications with application

Lakeside Chautauqua is an equal opportunity employer. 

Environment & Physical Demands:

The requirements listed below are representative of the knowledge, skill, and or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of employees of the operation or residents and guests of the property.

·         Reasoning Ability: Ability to solve practical problems d deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

·         Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; reach with hands and arms; stoop, climb or balance. Specific vision, depth perception, and ability to adjust focus are required. Must be able to lift heavy equipment and material up to 50 pounds with assistance. Must be able to climb ladders. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Work Environment: While performing the duties of this job, the employee is regularly exposed to wet, cold, humid, hot, very hot, conditions and will be required to work outdoors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please visit our careers page to see more job opportunities.