Learn More And Apply Here For Roles We Are Hiring For in 2023!
WHAT YOU WILL LIKE ABOUT US
• Paid training• Competitive wages
• Enhanced earnings potential in various roles with gratuities or commissions from sales
• Free admission + discounts for you and guest to over 90 attractions through the Tourism Privilege Pass
• Central downtown Vancouver or Burnaby office locations with easy access to all transit routes
• Internal and external recognition programs for fun awards and prize opportunities
• Invitations to VIP tourism industry events, networking opportunities and familiarization tours
• The little things like free coffee, hot chocolate, and water (available in-office)
HOP-ON HOP-OFF, GUIDED TOUR, AND SHUTTLE DRIVERS (Full-time or Part-Time, year-round or seasonal)
Start Date: Training in March for April start
Now hiring professional and personable Drivers and Driver Guides!
Do you love telling stories, enjoy working independently, and going above and beyond to enhance people’s day? You’ll fit in great on our Guided Tours team.
Do you love people, maybe a little shy though, but possess strong interpersonal skills? That’s fabulous too, as we have a role for you on our Hop-On Hop-Off or Shuttle driving team.
Wherever your fit on our operations team, you will be passionate about sharing your knowledge of Vancouver with visitors from around the world, while skillfully and safely driving throughout the city. You ideally possess a valid BC Class 1 or 2 driver’s license with air brake endorsement, along with a clean driving abstract.
Have a BC Class 5 licence? Don’t worry, we also pay for training and licensing for you to obtain a BC Class 2 or 4 licence with air brakes (contingent on working an entire season).
*We champion a 5 star guest experience! for every 5 star review you receive on TripAdvisor, you will receive 20$!
Start Date: Training in March for April start
We call this role our Hop-On Hop-Off Controller, because they supervise, dispatch, direct and help oversee the day-to-day delivery of our Hop-on Hop-Off tour route operations. You bring inspired leadership, a people and guest focus, adaptability, problem-solving skills, and thrive in a fast-paced environment.
Start Date: Training in April
Working in the Port of Vancouver, you offer support and direction to ensure guests disembarking their cruise connect on our correct tour, while ensuring accurate tagging, storage, or transport of their luggage. You are a team player with a guest focus and thrive working in the fast-paced Port of Vancouver environment.
Start Date: Hiring in April
Are you passionate about living in Vancouver and love public speaking? Do you like to entertain your friends and family with stories about your favourite restaurant or attraction? Do you enjoy being an independent leader in your work, and going out of your way to provide a remarkable experience? If so, our Step-On Guide role may be a fit for your outgoing personality. You will work a flexible full or part-time schedule onboard our motorcoaches offering tours throughout Vancouver, while providing engaging, informative and entertaining commentary to our guests from around the world.
*We champion a 5 star guest experience! for every 5 star review you receive on TripAdvsior, you will receive 20$!
Start Date: Training in March for April start
This role is the heartbeat of our Guided Tour operations! With a keen focus on attention to detail and guest experience, you plan, prepare and support our Drivers and Guides in the delivery of our daily sightseeing tours. Working closely with operations, reservations, mechanics, and cleaning teams, your collaborative and communicative approach is paramount to ensure we exceed our guests’ expectations. You bring a can-do attitude, a solutions based approach, effective communication skills, and thrive in a fast-paced environment.
Shifts start as early as 6 am, and end by 9 pm, must be able to reliably get to our Burnaby office (2350 Beta.Ave).
Start Date: Hiring in April
Do you like working outside? Do you prefer physical work? Then our Bus & Service Cleaning Team may be a fit for you. This role cleans our fleet of vehicles once they return to our operations base in Burnaby. A thorough and diligent approach to cleaning the interior and exterior of each vehicle is required to ensure our fleet goes out on tour each day looking squeaky clean. Vehicle detailing experience would be an asset. Pride in your work and attention to cleanliness detail is a must! Shifts generally start late afternoon/early evening.
SALES
STREET SALES SPECIALIST (seasonal, full-time or part-time)
Start Date: Training in April
Are you passionate about Vancouver, speaking to new people, and sharing ideas on things to do in our beautiful city? With a focus on selling our Hop-On Hop-Off city tour plus sightseeing tours and attractions, we are looking for outgoing, customer-oriented, sales driven team members to work a flexible full or part-time schedule. During a shift, you may work outside or inside, and at various locations around downtown Vancouver selling our tours to visitors from all over the world.
Do you have people focused personality, possessing keen attention to detail and have a desire to deliver superior guest service? If so, we invite you to join our Guest Service Contact Centre Team who helps facilitate the promotion, sales, reservations and delivery of our tour products and services by phone and email. You bring passion, integrity, adaptability, and work well in a fast-paced environment, establishing a warm rapport with all our Westcoast team members, hotel concierges, front desk agents and tour companies. Positions are available in our downtown reservations contact centre office.
Please include a Cover Letter when submitting your Resume.
Please visit our careers page to see more job opportunities.