After Hours Reception serves as the primary interface with members and guests in
the hours outside of normal church operations.
They will staff the desks to greet people, register
them in as required, answer questions about scheduled meetings and special
events, provides directions to building locations, takes requests for building
maintenance issues, and serve as visible presence to be aware of emergency and
security needs that require contacting EMS or Police.
RESPONSIBILITIES may include but are not limited to the following:
Staff will use appropriate force only in
accordance with training provided when members/guests are in
imminent danger and police have been summoned but have not arrived or when it
is necessary to protect.
- Be at the door to
ensure people entering the building outside normal hours have a personal
touch and a source for information that is friendly, helpful and informed.
- Be proficient in the
operation of calendar and e-mail programs so that they can answer
questions relative to meetings and events occurring in the building.
- Be proficient in the
use of the church security camera system.
- First responder to
medical emergencies in the building, decides what action to take.
- Handle benevolence
cases according to church policy.
- Work during special
events in the building; includes making the decision to contact Brentwood Police, Fire or
Emergency Medical personnel to handle critical situations.
- When appropriate, as
defined by policy, maintain complete record of everyone who entered the
building and the time they exited.
- Make a final security
check on all doors before leaving each night.
- Provide overnight
shifts, as needed, for special events.
- Serve as initial
contact point for maintenance issues.
These needs will be forwarded to maintenance employees as directed
for appropriate action.
To perform this job successfully, an individual must be able
to interact well with the public. They
must enjoy people, have a feel for “personality” of the church, understand and
support our mission and vision and understand they are representing Christ and
our membership to those they greet. It
is also critical that the employee be able to work without direct onsite
supervision. The employee must be very
dependable and available to work flexible hours, on weekends, in the evenings
and occasionally from midnight to 8 AM.
The most critical element is experience in dealing with the
public and the proven ability to handle crisis situations well. The person must also be capable of using the
church computer programs and network accesses.
The employee must be CPR and AED certified before employment can begin
and complete an emergency first aid course.
To be employed, the candidate must satisfactorily pass a drug test and a
complete background check that will include: criminal, credit and driving
record screens. All employees must also
complete a PLACE profile on line before the hiring process is complete.
DISCLAIMER: All campuses function under the
governance of Brentwood Baptist Church. Each campus is an established entity
operating as a whole and permanent part of the Brentwood Baptist. Each
maintains pre-determined alignment characteristics that uphold the Brentwood
Baptist “DNA” while also containing some contextualized characteristics to
allow it to best reach its target local community. Every staff member is an employee of
Brentwood Baptist Church is an EEO employer - M/F/Vets/Disabled