Title Disbursement Coordinator

Essential Functions

• Closely and efficiently monitors all incoming group emails and directs them to the correct departments and/or individuals
• Handles incoming customer service phone calls for the disbursements group
• Communicates disbursement requirements and other information to client
• Compares check and final invoice to CD to ensure the amounts are consistent.
• Track work completed accurately within the Operating System.
• Verify accurate posting of incoming wires and checks for all disbursements
• Review reports and follow up on all outstanding checks timely and manage through resolution.
• Assure all escrowed funds are timely followed up and managed.
• Monitor daily Rynoh Reports
• Runs Reports and tracks data to alert supervisor of issues.
• QC's all files to ensure the amount of the check payable to the Underwriter is the same as the final invoice.
• Request funds for underpayment via a check request from operating account.
• Disburse overpayment to appropriate parties
• Makes an initial review of closing documents to determine if any required disbursement information is still needed
• Follows up directly with customers to facilitate the delivery of required disbursement documentation and funds

Knowledge and Skills/Technology Used

• Strong customer service orientation
• Detail orientation
• Excellent verbal communication
• Problem solving skills
• Strong organizational skills
• Microsoft Office and Excel
• Title Production Software

Typical Education

• High School diploma or equivalent

Typical Range of Experience

• 1- 2 years’ experience as an Escrow Assistant or 2-3 Years in a related real estate or title field.
• Accounting experience preferred.