Manager of Internal Controls, Process Improvement and Documentation

Kelly & Associates Insurance Group in Sparks, MD is seeking an experienced hands on professional to lead and coordinate process and systems documentation and improvement initiatives to ensure they are well designed and operating effectively.  This includes collaboration with multiple levels of management in various departments to ensure appropriate controls for multiple departments, as well as continued SSAE18 and SOC 2 compliance for Kelly.  This role requires a strong audit background as you will be responsible for auditing, periodic testing or validation of control activities and consulting with department leaders to identify process improvements, enhancements and cost savings opportunities.  Familiarity with SOC, advanced Microsoft proficiency skills in Excel and PowerPoint along with superior communication, problem solving skills and industry experience will contribute to your success.


  • Relevant four-year college degree in Accounting, Finance or Business/Technical Systems and professional designations
  • Three years audit and/or consulting experience
  • Two to three years’ experience in Business and Systems Analysis, preferred
  • Two to three years’ experience in Project Management, preferred
  • Hands on, demonstrated experience in the Insurance/TPA industry experience, preferred
  • IT audit experience is a plus

Additional Information

At Kelly, we believe in a work environment of honesty and trust, where collaboration is encouraged and innovation is rewarded. We work as a team to serve our client and pursue excellence at every opportunity. We constantly look for ways to support one another as we give of our time, talent, and treasure to meet the need of others in our organization and our community. Working at Kelly,  you’ll quickly discover that you’re not just a number - you are a valued member of our team and our family. At Kelly,  we know that it is you who makes the unique difference and we honor that at every opportunity.

Kelly & Associates Insurance Group is an EEO employer - M/F/Vets/Disabled
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